Would you like my job?
C: Can you print me out my last couple bills?
M: I apologize, sir, but I don't have access to your bill or access to print it. Customer service could answer any of your billing questions, and have bill reprints sent to your house.
C: Why can't the store give it to me?
M: I don't have access to your bill or access to print it out. And actually, it's against company policy to reprint a bill in store for you in order to protect you acct information. You have to call customer service for a reprint. (give customer the # and he thanks me and walks out)
several minutes later he returns, on the phone.
C: My girlfriend (pause) sorry, fiancee, says that I CAN get the bill here f...
I had a tard a few days ago ask me for his bill, and I told him we couldn't. He asked why, and I said because of identity fraud and customer security. Then I asked if his billing address was current so we could mail him a reprint, and he said his account was turned off. SO I told him I couldn't pull up his account anyway since his service was inactive. Then he tried to call me a liar and said everyone else could access it, so I showed him and gave him my prettiest "You're an @sshole" smile.
That was a s***ty story... sorry.
When I worked at corp we could reprint bills for a $5 fee.....but now I have no access to them whatsoever.
C: My girlfriend (pause) sorry, fiancee, says that I CAN get the bill here from you.
Fiancee, frankiewawa, fiancee.
"the account is in my wifes name and i dont know the password but i have the phone number so youre going to do it for me anyway right?"
nope... and maybe if you were a more plesent person your wife wouldnt be cheating on you... sorry about your luck douche.