Shop Talk
kiosk loungers
so, as I'm back in the kiosk/glass shelf box for now, what do you folks who live in such things do when folks use your counters to...
lean on while waiting for someone else
dig around in their oversized handbags
"just look" for...ever, and then act annoyed that you're not following them around/act annoyed that you're following them around
laugh at your signs
ask what your signs mean
say "can you hear me now?" (VZ indirect) while walking by, cackling loudly
"just look" at the three accessories not down in the cases, trying to match ______'s phone to it.
ask you where ________ is (competitor, bathroom, food court, et al)
lean on while waiting for someone else
dig around in their oversized handbags
"just look" for...ever, and then act annoyed that you're not following them around/act annoyed that you're following them around
laugh at your signs
ask what your signs mean
say "can you hear me now?" (VZ indirect) while walking by, cackling loudly
"just look" at the three accessories not down in the cases, trying to match ______'s phone to it.
ask you where ________ is (competitor, bathroom, food court, et al)
...
i always say hi ask them if i can help find something ask questions if they say no, i leave them alone...if they cant talk to me then screw them
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I had someone ask me where a store was in the mall. Politely I said I don't think it is in the mall, but they can check the directory right in front of the booth. She went crazy. She started yelling at me and saying that I wouldn't tell her where the store is because she won't buy anything, and she wants my store put out. Security came to see the problem. She told them exactly what I said, too. They look at her like she was crazy because they know me and know that I don't be rude about it. To find out that the store actually isn't in the mall. She was embrassed and left. 🤣
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When I used to work in a kiosk, ours was right next to a sign that stated the way to the mall office as well as the rest rooms yet people still would come up and ask where the bathrooms are. 🤨
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I had some crackhead come up to my kiosk and face me while my back was to the Verizon Store and ask where he can get a Verizon PrePaid refill.... 😳 👀 🙄
I have people ask where the food court is and it is right behind them... I can hear the Teriyaki chicken on the grill right now....😳 👀 🙄
There is also a Cingular store of to my right and people will be walking towards it and ask where it is....😳 👀 🙄
I have people ask where the food court is and it is right behind them... I can hear the Teriyaki chicken on the grill right now....😳 👀 🙄
There is also a Cingular store of to my right and people will be walking towards it and ask where it is....😳 👀 🙄
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we get some bad ones in stand alone stores. i work in a shopping center even so we dont get a lot of browsing traffic from 13 year old kids... but still...
m - Hi welcome to Sprint, can i help you with anything?
c - 😳
m - 👀
c - *walks away*
co worker walks out of the back...
c - (to him) can i get some service over here please...
cowo - *looks over at me*
m - (pantamiming) *points to cust* 🤤 *points to self acting like im talking* *points to cust* 😳 *points to self* 🤨
m - Hi welcome to Sprint, can i help you with anything?
c - 😳
m - 👀
c - *walks away*
co worker walks out of the back...
c - (to him) can i get some service over here please...
cowo - *looks over at me*
m - (pantamiming) *points to cust* 🤤 *points to self acting like im talking* *points to cust* 😳 *points to self* 🤨
...
Just remember that 13 year old probably has parents who are either customers or could very well potential ones so you may wish to rethink how you treat teenagers. I would bust a nut had that 13 year old been the child of your DM.
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hardly EVER pans out. Usually, the parents are using the mall as a day care provider.
Besides, the DM's kid should know better than to interrupt business...
Besides, the DM's kid should know better than to interrupt business...
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ajstrong said:...
so, as I'm back in the kiosk/glass shelf box for now, what do you folks who live in such things do when folks use your counters to...
lean on while waiting for someone else
Stand right by them and stare until they get uncomfortable enough and leave
dig around in their oversized handbags
see previous answer
"just look" for...ever, and then act annoyed that you're not following them around/act annoyed that you're following them around
I don't follow them around. They can act annoyed all they want to.
laugh at your signs
Laugh at their face (ok, so not really, but normally I would like to)
ask what your signs mean
Tell them they mean we sell Verizon. Period.
say "can you hear
(continues)
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actually, I can see see the MALL INFORMATION desk.... it's, o, about 50 yd away, with 300-ft letters on it (that's: readable from 300 ft) and I STILL get alot of questions from folks WALKING TOWARD THE DARN THING. I had an old lady ask where the information desk was. I pointed, then motioned, then told her, then had her move so she could see it "better" and FINALLY she said, "o yes, I see it now!" 🤨
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