Shop Talk
I am a total jerk
C: I have problem with this here account (I try to pull it up) Oh yeah, it's on the East Coast.
Me: Okay, I'll need to get you out to the folks who handle the billing system out there.
C: NO! I WANT TO SPEAK TO YOUR MANAGER!
M: I'm sorry. I will be happy to contact a supervisor on the East Coast who would be more than happy to look at your account.
C: NO! I WANT TO SPEAK TO YOUR MANAGER RIGHT NOW!
M: I'm sorry (you'll notice I like to use this term; there is nothing I love more than to have a customer get angry at me for saying "I'm sorry" too much". It's like being yelled at for doing my job too properly), but my own supervisor won't be able to look at your account either. An East Coast representative, however-
C: YOU WILL...
(continues)
Me: Okay, I'll need to get you out to the folks who handle the billing system out there.
C: NO! I WANT TO SPEAK TO YOUR MANAGER!
M: I'm sorry. I will be happy to contact a supervisor on the East Coast who would be more than happy to look at your account.
C: NO! I WANT TO SPEAK TO YOUR MANAGER RIGHT NOW!
M: I'm sorry (you'll notice I like to use this term; there is nothing I love more than to have a customer get angry at me for saying "I'm sorry" too much". It's like being yelled at for doing my job too properly), but my own supervisor won't be able to look at your account either. An East Coast representative, however-
C: YOU WILL...
(continues)
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johnnyslick said:
M: I'm sorry you prefer Latinates to Saxonisms -
🤣 🤣 🤣
classic
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that was classic, I laughed 🤣 alot but I am delierious from dealing with the same type of customers. YOU ROCK
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🤣 Nicely done. Unruly and unreasonable people need to be shut down. If you pass them along some corporate kiss ass manager is going to bend over and give them the world. I hate to see that happen.
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😁 Forget chuck norris that Cx got johnnyslicked!!!!!!!!!! 😁 😁 😁 😁 😁 😁
You made my miserable day better
You made my miserable day better
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