Shop Talk
Account notes.
cst came in with rebate cards and stated they didn't work. Asked if they were ever activated and cst said no, then stated they were never told to call and activate it. informed customer the instructions were on the letter the cards were attached to. After cst handed me the cards, they had an expiration date of July 07. Informed customer they were expired. Cst said they should tell you about that. Pointed out the expiration dates on the cards which are labeled "exipration date" and say when the cards expire.
This will probably be the high point of my day.