Shop Talk
If you didn't buy those games, someone did.
"We were told by customer care that you could plug this phone into a machine and verify that the buttons on this phone were not pushed to order this game."
.....ok. Let's take a look at your phone and account.
So I login to their "my content" at Sprint.com to check all of the current subscriptions, and I see that there are several subscription games on there.
"We didn't download those."
Ok, I suppose that it's possible that they carried over from a previous subscriber, and the number was reassigned to you.
So I'm looking at their usage detail, and I see that their username accessed vision services on the days the games were purchased, and in amounts that very much appear to be games.
"We did not download those! Someone hac...
(continues)
.....ok. Let's take a look at your phone and account.
So I login to their "my content" at Sprint.com to check all of the current subscriptions, and I see that there are several subscription games on there.
"We didn't download those."
Ok, I suppose that it's possible that they carried over from a previous subscriber, and the number was reassigned to you.
So I'm looking at their usage detail, and I see that their username accessed vision services on the days the games were purchased, and in amounts that very much appear to be games.
"We did not download those! Someone hac...
(continues)
...
i love that... how they try to convince you that they didnt do something on their phone when it is obvious they did....
m - well you sent 593 texts and you dont have a text messaging plan...
c - NO I DONT EVEN KNOW HOW TO TEXT...
m - who is phone number 1235551234?
c - oh... thats my girlfriend
m - well 490 of the texts going to and coming from your phone are to that number...
c -... you can see that?
m - yes sir i can... i can also see all the numbers you call and that call you... and how often you access the internet...
c - nevermind... can i add texting now?
m - well you sent 593 texts and you dont have a text messaging plan...
c - NO I DONT EVEN KNOW HOW TO TEXT...
m - who is phone number 1235551234?
c - oh... thats my girlfriend
m - well 490 of the texts going to and coming from your phone are to that number...
c -... you can see that?
m - yes sir i can... i can also see all the numbers you call and that call you... and how often you access the internet...
c - nevermind... can i add texting now?
...
i love it when they go over their minutes and they say:
DC: Those calls were not made by me!!! Someone else is stealing my number and putting them there!!!"
Me: well sir does someone else have access to your phone?
DC: NO OF COURSE NOT! I'M THE ONLY ONE WHO USES THIS PHONE!!!
*all the while i'm checking the serial # of the phone"
ME: Sir is your phone the Samsung D807?
DC: Why yes, how did you know that?! I didn't call to update that on the account yet!
Me: 😈 Well sir I took the serial # for the phone that made those calls.. and in fact that's the phone that all these calls were made from..
DC: *crickets chirping* (i imagine his face looks something like this..) 😳
😎 🤣
Me: So as you may have figured out by now ...
(continues)
DC: Those calls were not made by me!!! Someone else is stealing my number and putting them there!!!"
Me: well sir does someone else have access to your phone?
DC: NO OF COURSE NOT! I'M THE ONLY ONE WHO USES THIS PHONE!!!
*all the while i'm checking the serial # of the phone"
ME: Sir is your phone the Samsung D807?
DC: Why yes, how did you know that?! I didn't call to update that on the account yet!
Me: 😈 Well sir I took the serial # for the phone that made those calls.. and in fact that's the phone that all these calls were made from..
DC: *crickets chirping* (i imagine his face looks something like this..) 😳
😎 🤣
Me: So as you may have figured out by now ...
(continues)
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Lol, busted! I love how they expect to get away with it, and when you prove they are at fault they threaten to leave. Buh bye!
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i like when they call in and say that they didnt swap their sim cards...and then 5 seconds later they say..well noone told me i couldnt swap the sim...I thought u said u didnt swap ur sim card....i didnt..you just said u did..yea but noone told me u couldnt..
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I **LOVE** it when a kid texts for the "Joke of the day" of the "Free ringtones" and the parnets come in ranting about $250 extra on their phone bill....saying "My kid wouldn't do that" or trying to demand credits for the charges!
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pareents shouldnt let their kids have these expensive phones..i hate getting calls from parents whos 9 yr old daughter lost her phone at school...why would a 9 yr old need a phone at school...why would they need one period!
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Exactly. I didnt have a phone even when I was in high school. I didnt get a phone till about 2 years ago. I didnt have a need for one till then.
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when i was 9 yrs old i was too busy playing outside and stuff to even worry about a phone, what is wrong with the world.
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