Let me tell you about my favorite custie of the day! This is long, but nobody's in here anyway, so who cares.
Child(about 11) and Grandfather come in and belly up to my counter.
GF: This phone is broke again, what are you going to do about it!
Me: What's wrong with it?
Ch: The same thing as last time!
Me: And what was that?
Ch: You don't remember?
Me: I've sold hundreds of phones, and turned in almost 15 a month in for warranty, I can't remember anything. What's the name on the contract and I'll look it up.
Child gives name, I find it and get the history of the phone.
Me: So is the mike messing up again?...