My phone is under warranty
c-"My phone is under warranty, I just got off the phone with them and they wanted me to come in and have you check my phone for water damage or physical damage..."
m-(checking out the phone) "Well the good news is that there's no water damage, but the bad news is that warranty will not cover your phone that is in TWO PIECES."
c-"oh no, thats not damaged, my husband just fliped it open to answer a call and it broke right in half. It's covered."
HOW THE CRAP ARE PEOPLE ANSWERING THEIR PHONES???? FK!!!