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Stupid Questions

MrAbstracto

Mar 5, 2007, 4:41 PM
What are your favorite stupid questions customers ask.
Mine is one I hear 20+ times a day:
"Why do I have to pay a deductible? I have insurance"
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J0hnnyM

Mar 5, 2007, 4:45 PM
Why do I have to pay anything? I have a penis.
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MrAbstracto

Mar 5, 2007, 4:50 PM
Thats not stupid, its a valid question.
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satch of the moe

Mar 5, 2007, 4:46 PM
i know this is a stupid question. oh trust me mam its worse than you realise as i hit my head on my desk.
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goodbyejack

Mar 6, 2007, 10:05 AM
This is a phone Call
C = Customer
M = Me

C - Yeah im looking to upgrade my line and get the new black berry 8800. How much would it be?

M - $349.99 and you get a $50 m.i.r so $299.99

C - Yeah but whats MY price? Ive been with your company for nearly 6 years. What do I pay?

M - $350 + $50 Mail in Rebate $300 after all that

C - So, what your saying is I dont get a special deal for signing a 2 year? I get the same deal that any joe blow off the street would get if he signed a 2 year.

M - Sir, when you sign a 2 year, you get a $150 off the full retail price.

C - OH, so I would only pay $199.99 then my $50 mail in rebate?

M - No, the $350 price is after the $150 discount.

C - Ok, so whats my price?

M - (Slams hea...
(continues)
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jestcuzzgrl

Mar 6, 2007, 10:14 AM
#1. Whats a contact number?
#2. me: We show you have an LC C2000
cust: Yea thats right thats the Motoroller razor right?
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goodbyejack

Mar 6, 2007, 10:25 AM
We are a corporate Cingular store, and they walk in and wait in line to pay their US Cellular Bill. And when you tell them you cant take it, they just dont understand and get all mad and leave.
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chocolateman85006

Mar 6, 2007, 10:36 AM
people need to read the signs!
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krickt

Mar 6, 2007, 11:01 AM
Don't feel bad, I'm a USCC agent, and I can't take payments either. I get custies wanting to pay their Sprint, Virgin and Cinggy phone bills (we're also a RadioShack) and they get so angry they want to speak to my manager.

Me: I'm a managing partner in this store, how can I help you?

Custie: You mean there isn't a manager in this store?

Me: I'm one of the managing partners, one of the owners, how can I help you!

Custie: I wanna speak to the corporate offices.

Me: Here's the number.

Custie: Let me use your phone, mine doesn't work. (as the phone rings, we aren't supposed to tie up both lines on purpose, so guess what the answer is)

Me: I'm sorry, we don't have a public phone.

Custie: This is horrible customer ...
(continues)
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jrtool

Mar 7, 2007, 12:46 AM
What's my plan?

Why do i have to pay my bill?

There is no way that my 17 years old girl
uses $200.00+ in Txt messaging and Internet
you are a liar !Get me your Supervisor! Evil or Very Mad
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goodbyejack

Mar 7, 2007, 9:41 AM
With you saying that - my favorite is

Cust - Why is my bill $50 higher than usual

Me - Well sir let me take a look at that for you. Oh well I see you called 411 about 28 times. So, $1.79 a pop that equals $50.12. Thats why your bill is higher than usual.

Cust - I didnt make those calls. I dont ever call 411.

Me - Ok sir I understand your frusteration, I have the times the calls were made if that would help you.

Cust - NO - I didnt make those calls and im not paying for them.

Me - Sir, these calls just dont pop up on bills, you have to call 411 in order for you to be charged for them. Did maybe someone have access to your phone and possibly made these calls.

Cust - No, the only person that has access to my phone is my t...
(continues)
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krickt

Mar 7, 2007, 10:43 AM
I had someone yesterday ask if we could put a plan on him for 411 charges. Like a txt plan. Does any carrier have one of those? I know we don't.
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JustBelowAverage

Mar 7, 2007, 12:38 PM
Have them use 1-800-373-3411 (800FREE411) instead of 411, just need to listen to an ad, works fine with Verizon and Cingular
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knn_dm

Mar 7, 2007, 12:40 PM
works good with T-Mobile too.
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goodbyejack

Mar 7, 2007, 1:07 PM
I know with Cingular, you can send a txt to 46645 (Google without the E) With what your looking for and the area code, state, or city.

Ex -

Pizza Hut 28806

Google will then send you a text with Names, Addresses, and Phone Numbers.

Its awesome because you only pay the text rate. So, .15 to send and .15 to receive each page. Usually you get about 1 - 3 pages
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billthephoneguy

Mar 7, 2007, 2:50 PM
Thas is a nice feature, works with sprint also. I have an internet plan and just go to google on my phone and do the same thing, with out using texts.
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Enamored777

Mar 7, 2007, 5:52 PM
ya it works with any carrier. you can use it for pretty much anything too. use it for 411 needs, a translator, turn by turn directions, dictionary, etc. etc. google txting is siqqq.
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krickt

Mar 7, 2007, 6:26 PM
Works with USCC, too.
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mapleleaf88

Mar 7, 2007, 1:54 PM
a teenage girl not knowing how to use a phone is like a fish not knowing how to swim. pretty darn close to impossible if you ask me.
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