Java

I have a Motorola V400 that has the Bejeweled game pre-installed. One day I go to play the game and I get an error message "Needed to read 3 bytes, two bytes read." And thats it, Java didnt load. I wrote to Electronic Arts (who bought JAMDAT, the producer of the game for mobile phones) and they told me I have to call Cingular. I called Cingular and they said I have to call JAMDAT. Ok, I know this routine. SO...can anyone help me figure out how to re-install Java or the game or otherwise fix the problem? The second pre-installed game Prince of Persia, also Java-based, works fine. If there is a general software problem that requires this phone to go back to Motorola for flashing, that would be the pits.