Phone Scoop

printed May 28, 2015
See this page online at:

Home  ›  Forums  ›

Back to message list

Replying to:  Poor reception: the phone or the provider? by afen   Dec 16, 2003, 4:49 PM

Re: Poor reception: the phone or the provider?

by Rich Brome (Moderator)    Dec 16, 2003, 8:14 PM

Depends on the phone, depends on the area. Wink

If you're two weeks into it, then you're at the end of the trial period. I think Verizon's standard window is 15 days. So if you think you want to cancel, you need to do it right away, if it's not too late.

With that said, if you stay with Verizon, all they can do it exchange your phone, or exchange it for another model. That's if it is the phone. Do you know anyone else with Verizon in your area? Do they have similar problems?

How does your phone work on the other side of town?

The only way to find the problem is ruling things out using the above methods. No one here can tell you it's definitely the network, without knowing your exact street address and intimate technical details of Verizon's network in that area.

And no one here can say for sure it's the phone - sometimes there are duds or some phones work better with certain tower equipment in different areas.

PS: In the future, please post questions like this in the Verizon forum. This forum is for discussion of site issues only.

Report to moderator


Reply You must log in to reply.

Back to message list

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Phone Scoop on Google+ Subscribe to Phone Scoop on YouTube Follow on Instagram


All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.