Authorized/Indirect Dealers VS Direct Dealers
Basically Indirect or Authorized Deales can offer better prices on phones and the questionable "monthly rate plan rebates", etc.
Direct Dealers on the other hand can't offer Indirect Discounts dollar for dollar but can offer more account security, less chance of a shady deal, and better long term care.
Being on the direct side, It's frustating to lose sales AND end up with the grief of a pissed off customer because they didn't get what the dealer ofered. Basically if the customer had come to a direct in the first place we would have the sale and a happy customer.
But being an adult I know there are other factors invloved and that all Indiects can't be bad. What are your thoughts on this topic?
Goodbye ATT Wireless, Hello Cingular!
P.S. Lets please keep the responses clean and not start a flamewar about who is the best. Thanks
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