CHANGED FROM QWEST BACK TO T-MOBILE
I would NEVER go back to Qwest due to their prices. Not only that, but Qwest hires lots of third party vendors who give the WORST customer service. I hear Qwest has the worst customer service out there, although I don't know if this is true or not.
Spirit of Service for customers? Yeah right, file bankrupcy already Qwest!
Qwest is a good deal if you do the bundles. If you have wireless only, then you can find cheaper elsewhere. We go through Qwest because we also have home phone and Internet service through them. You get more and more discounts the more services that you have. One nice thing is that we don't get charged wireless minutes for calls to/from our home phone or between our wireless phones. This accounts for the vast majority of our wireless usage, which means that we can get by with a plan with less minutes (cheaper).
As far as customer service goes, I've had good luck with Verizon and Qwest and HORRIBLE service from AT&T (now Cingular). 30-60 minute hold times were the norm when I was with Cingular and that wa...