Try to take it back it would be worth paying a restocking fee if you don't like the phone maybe the manager will work with ya you also have to realize most people who post here have a life and a job so sorry they couldnt get back to you but life happens I would call customer service and ask for customer retention they could help you because you could actually go back to alltel and get your money back and cancel the upgrade then go to another store and bang get your curve back! But i would call customer retention and they will more than likely help just tell them how they treated you when you went to exchange the phone but remember to be nice about it and say they were really rude to you that will help