Top message: Nexus S by 5tr0uble5
Replying to: Nextel... by dj89
That is well put. Nextel did have its faults & weaknesses, but overall it was operationally excellent.
Nextel generally hit all of their network upgrade & hardware release goals on-time or early, compared to Sprint, which if it ever hits its goals it is months or years late, and generally making excuses.
Nextel was FAR more efficient operationally than any of the other US wireless providers, as proven by their ARPE (average revenue per employee) being almost DOUBLE what the original Sprint had. By the measure or ARPE, Nextel was far more efficient than even the mighty Verizon.
The original Nextel consistently was at the top or tied for first place in all of the standard industry metrics (customer satisfaction, network performance, etc), Nextel consistently won awards for being the most business-friendly and government agency friendly carrier, and Nextel was usually near the top in the business magazine annual rankings of best places to work.
So your term "pinnacle of efficiency" is accurate and very well said.
Nextel was not perfect, but the original Nextel before Sprint got hold of it was an extremely well run organization. The original Nextel Way was worthy of praise, whereas the Sprint Way is only worthy of scorn.
I am not now, nor have I ever been, an employee or shareholder of either Nextel or Sprint, I'm just an observant customer with high expectations for performance. Nextel consistently met the highest standards of performance - to this day Sprint can't find its own backside even if it uses both hands.
- Re: Nextel... by dj89