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My Advice For Those Who Want to Have the Best Sprint Experience Possible

by jrfdsf    Nov 15, 2008, 12:35 PM

Simply put, get Sprint (Nextel) products (Powersource, QChat) under a Corporate account (if possible).

Also, only use legacy Nextel stores (usually repair centers) when taking the phone in somewhere. The Nextel side of Sprint has remained, for the most part, solid in terms of satisfying customers and taking care of their needs correctly.

Even if you don't want or need DC, the above mentioned phones can work without Direct Connect being activated, and you still are considered a "Nextel" customer.

If you can get a corporate account, the best number for fast, efficient problem solving is 1-800-390-9545. In 5 years, I've never waited longer than 3 minutes to get my call answered, even under Sprint ownership.

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