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Top message:  A joke by reklisammy   Jun 16, 2008, 10:43 PM

Replying to:  Re: iden by SteelHere   Oct 17, 2008, 1:05 PM

Re: iden

by jrfdsf    Oct 17, 2008, 4:22 PM

SteelHere said:
I worked for Sprint for 4 years as a rep and Store Manager. I finally saw the light, it was a train called Nextel. IDEN is without a doubt garbage in legacy Sprint's eyes. I was in Washington DC when they showed us the future of IDEN. It's life expectancy did not exceed past 2010. So IDEN will go away and Sprint will migrate to QChat. If IDEN is so great why are they trying to sell it? I work for another CDMA provider that has great customer service something Sprint can never seem to accomplish. That is why they accept 70% for a satisfactory customer service scores (CSAT) and run a churn rate higher then any carrier.


Sprint sent out mailers a couple of years ago stating that the iDEN network will be up and running until at least 2012 and possibly beyond. If they sell iDEN, or shut it down before then, they will be in breach of contract and risk losing not only legacy Nextel customers, but anyone using Direct Connect over either system.

Sprint has been approached several times in the last few years by different companies and investment agencies that have offered to buy out Nextel and/or the iDEN network. Aside from the fact they have repeatedly maintained their commitment publicly to running this network, they would gain nothing whatsoever in its sale.

Think about it: if Sprint sells off iDEN, they automatically lose over 13 million very high paying customers and accounts. Second, their QChat product becomes an expensive, add-on novelty that no one would want anymore without interoperability with the Nextel system. Third, Sprint loses their billing system that took them three years and much money to integrate.

While it's true everything is for sale, it's only for sale at the right price. It's very doubtful that any company will be able to not only come up with the right amount of money, but be willing to take on the liabilities associated with such a transaction. Nextel isn't exactly doing well these days.

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