I worked for Sprint for 4 years as a rep and Store Manager. I finally saw the light, it was a train called Nextel. IDEN is without a doubt garbage in legacy Sprint's eyes. I was in Washington DC when they showed us the future of IDEN. It's life expectancy did not exceed past 2010. So IDEN will go away and Sprint will migrate to QChat. If IDEN is so great why are they trying to sell it? I work for another CDMA provider that has great customer service something Sprint can never seem to accomplish. That is why they accept 70% for a satifactory customer service scores (CSAT) and run a churn rate higher then any carrier.