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Replying to:  What a Nightmare...Be wary by heyjoe42   Jul 8, 2008, 10:39 PM

Re: What a Nightmare...Be wary

by cellphonesaretools    Jul 8, 2008, 11:57 PM

Yeah, cancelling orders shortly after they were placed is always asking for trouble. For some reason, it never goes correctly.

I do have to say that a year ago when I canceled a Nextel ic502 phone within the 30-day trial period, the cancellation and refund all went exactly as they said it would, and it all took place within the time-frame they outlined to me. It could be the difference between the Nextel side and the Sprint side; although a mere shadow of its former self, the Nextel side still seems to function way better than the Sprint side does.

My advice is, always wait at least a full week after cancelling one order before attempting to input a new order. NOBODY's system can digest the rapid-fire on-again/off-again order placements & cancellations that you described.

Best of luck to you.

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