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Top message:  Sprints problem by jim pies   Mar 19, 2008, 7:46 PM

Replying to:  Re: Sprints problem by cellphonesaretools   Mar 20, 2008, 8:56 AM

Re: Sprints problem

by cell_G    Mar 30, 2008, 12:12 PM

sprint just doesnt understand that what sells is people! now they are introducing all these new policies that are not going to resolve their customer service problem one bit! i mean seriously, what does making sure that all the reps ask for an updated e-mail address have to do with fixing a customers issue! people want to be talked to by people not script readers!

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