Where are you located? What does the coverage map look like for that area? How often will you travel outside the coverage area? Do you know anyone in your area with a nextel to ask how like thier service? I've had Nextel in the St. Louis area and loved it. Now I have it in Michigan. Coverage isn't to bad. I can live with the dead spots. Something else to know, is are you covered by Nextel, or Nextel partners? I've had great customer service with Nextel, but some friends of mine in Central Illinios have mixed emotions with Nextel partners. If you really want to switch, pay the early termination fee and get out now.