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Top message: WATCH OUT! IT COULD HAPPEN TO YOU...! by MOLINA
Replying to: Re: WATCH OUT! IT COULD HAPPEN TO YOU...! by macman
I here at AT&T WIreless customer care get customers calling in all the time claiming they never made a some call on their bill... funny how its only the customers who went over their minutes or were roaming never those who wern't charged LOL. We have systems that allow us to verify the ESN, the time, date, relative location, minutes call was charged for, etc. Customers never get it.. we WILL NOT credit reguardless of what they say. IF they think its such a big issue I ENCOURAGE them to go to court and have us subpoena the info and prove to them they made the stupid call. LOL.
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