Upgrade?
I have Sprint, love their service, phones, and features where i'm located. I work for a different carrier w/customer service and I like their upgrade policy a lot better but they are pretty much non-existent in my area.
Can anyone clarify the upgrade pricing? From what i've heard after one year you get $75 off a phn and after 2 years $150, or I think I may have read it was 22 months. Well, what is that discount off? Full retail? Can you please give me some examples of current pricing on phones? It just seems like for being an existing customer you get less of a discount than new customers. I got a phone after 1 year. The SAMSUNG A920. I believe the full retail pricing at the time was $279.99 and got $75 off of that. Thanks for your help.
Can anyone clarify the upgrade pricing? From what i've heard after one year you get $75 off a phn and after 2 years $150, or I think I may have read it was 22 months. Well, what is that discount off? Full retail? Can you please give me some examples of current pricing on phones? It just seems like for being an existing customer you get less of a discount than new customers. I got a phone after 1 year. The SAMSUNG A920. I believe the full retail pricing at the time was $279.99 and got $75 off of that. Thanks for your help.
...
You are correct about the rebates, after a year on owning your CURRENT PHONE, not the contract, you get $75 off the retail price of a new phone, after 2 years, you get $150 off the retail price of a new phone, as long as you re-sign a contract.
The reason it seems like new customers get the better deal is because the contracts cannot be tacked onto each other. Let's say you sign a 2 year contract right now, you will be up 12/08, in a year (12/07) you want a new phone. Even if you sign a NEW 2 year contract, you are still only adding 1 year to your service, and now you expire in 12/09. So there is no reason you should get the same price as a new customer who can sign for 2 full years. I know it seems unfair, but if we can't guarantee 2 ful...
(continues)
The reason it seems like new customers get the better deal is because the contracts cannot be tacked onto each other. Let's say you sign a 2 year contract right now, you will be up 12/08, in a year (12/07) you want a new phone. Even if you sign a NEW 2 year contract, you are still only adding 1 year to your service, and now you expire in 12/09. So there is no reason you should get the same price as a new customer who can sign for 2 full years. I know it seems unfair, but if we can't guarantee 2 ful...
(continues)
...
This has changed as of last month. The rebates are now off the contract not the phone. And it is 22 months on a 2 year contract. Call Sprint CS for details.
...
