Two months of Sprint Nextel service (my experience)
(I use the Motorola i365 and I love it because people think I am carrying around a cordless phone, to which I laugh and reply, no it's a cellular phone!)
Signal/Reception: Honestly, I think the signal quality and voice quality of iDEN is very decent. There were a couple of times I had dropped calls, but my apartment doesn't get good cellular reception period regardless of carrier (I had many different carriers too). I really like iDEN, it's a good network.
Texting: I text occasionally, and the only downer is you have to wait a few seconds for it to download to the phone, but this is a minor con.
Customer service: Outstanding. I have had nothing but gr...
The i365 is indeed one of the highest-rated iDEN phones to come out in awhile. It is bulky and not pretty, but it gets great reception and is as reliable as can be.
The Nextel iDEN network is performing well in most areas of the US now, largely because they lost several million customers since Sprint took over, so the iDEN network in the US is nowhere near capacity.
Also, the draconian "rebanding effort" is mostly completed, so what was once an absolute killer of iDEN performance is now largely behind them. During rebanding, iDEN goes from best-in-class to worst-in-class and it is difficult for us users to endure, so be very glad you were not on Nextel back then.
Sprint-Nextel has stated recently tha...