Phone Scoop

printed August 2, 2015
See this page online at:
http://www.phonescoop.com/carriers/forum.php?fm=m&ff=6&fh=2372096

Home  ›  Carriers  ›

Nextel

Info & Phones News Reviews › Forum  

all discussions

To those considering the 8350i...

Amarantamin

Apr 28, 2010, 1:39 PM
Don't do it. You will not like this Blackberry. It will not provide faster internet than your current Nextel model. The texting will likely be worse. You will not realize this until after your 30-day return period. Sprint/Nextel will not be willing to take the phone back. No amount of troubleshooting or service/repair can fix your issues, because the phone is not broken. You will not get an early upgrade to get a phone that meets your original expectations of this Blackberry. Your upgrade will not entitle you to a free comparable Sprint blackberry. You will not be let out of your contract because this phone sucks. You will feel cheated. You will feel mislead. You will feel as if your data plan is useless, but you will not be given credit for...
(continues)
...
rainbow_metals

Apr 28, 2010, 1:43 PM
thank you for posting all the things a rep cannot tell a customer.
...
Amarantamin

Apr 28, 2010, 2:06 PM
My pleasure.
...
Cellenator

Apr 28, 2010, 4:28 PM
you don't know what the hell you're talking about!
...
Amarantamin

Apr 28, 2010, 4:29 PM
. . .

I know your game.
...
Cellenator

Apr 28, 2010, 4:31 PM
you don't know crap. i own the 8350i and did the service books to make it work with boost including shangmail..but I'm sure that's all over your head.
...
cellphonesaretools

Apr 28, 2010, 8:21 PM
Some people have stated that using the "Bolt" browser on the 8350i gives them reasonable data speed, reportedly much faster than the stock RIM browser. Not that iDEN will ever be able to do data fast, but those who have switched their Nextel 8350i to Bolt claim it is plenty good enough. I can't vouch for that, just passing on the word on the street.

Bolt can be found on the crackberry website.

Also, there is always WiFi on the 8350i for data, although obviously it is not optimal to have to find a WiFi spot to get data.

As a Nextel user for many years (just regular phones, not BlackBerry), I can say truthfully that the iDEN network is working very well these days, at least in California.
...
Amarantamin

Apr 28, 2010, 8:37 PM
Nextel does pretty good with the Motorola phones. They're durable, call quality is generally good, and Direct Connect is useful for those who need it.

That 8350i is a disaster though, I get at least three customers a day who have been doing troubleshooting for weeks and are at wits end. It just seems to dissatisfy many more customers than it satisfies.
...
Cellenator

Apr 28, 2010, 8:55 PM
Amarantamin said:


I get at least three customers a day who have been doing troubleshooting for weeks and are at wits end. .



Idiots!
...
Amarantamin

Apr 28, 2010, 9:16 PM
For buying the 8350i? I agree.

Very Happy
...
Cellenator

Apr 28, 2010, 9:32 PM
No you knucklehead! Wink
...
gloopey1

Apr 28, 2010, 10:21 PM
Nobody has it anymore? So, the 200+ people I work with and the many contractors I call daily are using something else? Folks who purchase Nextel usually do so because they use them at work, and most Blackberry users purchase one to have access to corporate email. Your advice, therefore, is basically useless and pointless.
...
Amarantamin

May 2, 2010, 5:05 PM
Okay, so the sarcasm went right over your head. I guess employees would get it; the majority of customers told that switching to Sprint will get them better data in their area at the cost of the Direct Connect feature reply "Well that's no problem, nobody I know uses that anyways."

Obviously, people still use the feature, else Nextel would no longer exist. I guess I forgot that everyone here takes everything %100 literally. Any employee who takes customer calls will find humor in the post as a whole, because it's things we repeat to customers with ongoing 8350i problems daily. I'm pretty certain that the original post answered every question that they ask about what we'll do about their 8350i's multiple repairs/replacements. Granted, this...
(continues)
...
jrfdsf

Apr 29, 2010, 4:57 AM
What was the purpose behind this post anyway? Do you honestly not realize that the vast majority of people who purchase Nextel Blackberries do so because their job requires it? I currently am on the CDMA side of SprintNextel, but I have had iDEN phones in the past. I can assure you that most everyone already knows that a Nextel is a walkie-talkie with a phone, and not vice-versa. I never expected my other service to do the same things in the same way traditional cellphones will. I expected them to provide instant communication to my team members at work. I now carry a company issued phone, I am free to buy whatever personal phone I want. You obviously do not understand your clientele at all.
...
jrfdsf

Apr 29, 2010, 5:00 AM
It is bad when you get called out by cellenator, I might add.
...
This_Troper

Apr 29, 2010, 3:33 PM
Businesses require employees to get iden Blackberries? I suppose it's possible. For all others, get another phone.
That's just my opinion, I could be wrong.
...
cellphonesaretools

May 1, 2010, 11:05 AM
re: "Businesses require employees to get iden Blackberries?"

> They've only been doing it for 6+ years. Nextel was originally one of the first big adopters of corporate BB phones. Of course now Nextel has shrunk to almost nothing and the other carriers handily surpassed Nextel in the use of BB phones. But early on, Nextel had a very high percentage of corporate iDEN BB users compared to other carriers (this was back in 2004-2006 time frame).
...
Amarantamin

May 2, 2010, 4:57 PM
Once again, Nextel phones in general do their job well. If you need Direct Connect for your job, get ANYTHING exept the 8350i.

The 7100i Nextel Blackberry had little to no problems. The 8350i is a mess. It's the most repaired and most replaced Sprint/Nextel phone, period. That's not speculation or rumor, this is based sheerly on the number of tech support tickets that are placed daily on this model alone.
...
moeincb

May 11, 2010, 2:10 PM
yep....and more. I frequently hear from customers that the 8350i will automatically go to speaker phone and will not allow to go back to private and that the phone has been replaced multiple times with same issues on each phone Crying or Very sad
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
2