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Reception Problem

softshoe

Jun 5, 2008, 3:52 PM
I have a question. I have a friend who has a Nextel i760 phone and he is having problems with his signal, dropping calls etc..... I have a Verizon Wireless phone and I know I can call *228 to fix my signal problems. Can my friend do the same with his Nextel?
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jrfdsf2

Jun 5, 2008, 10:00 PM
It's his phone. Nextel doesn't roam. He needs to take it in.
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rainbow_metals

Jun 6, 2008, 11:58 PM
simply because the phone does not roam does not mean he needs to take it in, usually a power cycle will do the trick if it just needs an update, otherwise its tech support or service center depending on where problem lies.
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jrfdsf

Jun 7, 2008, 7:53 AM
rainbow_metals said:
simply because the phone does not roam does not mean he needs to take it in, usually a power cycle will do the trick if it just needs an update, otherwise its tech support or service center depending on where problem lies.


I doubt very seriously that his phone hasn't been turned off and then back on, but hey, who knows?
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michael_herc

Jun 11, 2008, 11:07 PM
You'd be surprised how many people don't turn their phones off and then back on again. I've talked to a lot of people and so many people have never turned their phones off ever, and if they have, it's because the battery died or something else happened.

But, I would agree, the phone probably just needs to be power cycled. And take the SIM out as well once off. However, it could also be a network issue, because Nextel is notorious for bad service and reception.
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jrfdsf

Jun 12, 2008, 3:45 PM
michael_herc said:
You'd be surprised how many people don't turn their phones off and then back on again. I've talked to a lot of people and so many people have never turned their phones off ever, and if they have, it's because the battery died or something else happened.

But, I would agree, the phone probably just needs to be power cycled. And take the SIM out as well once off. However, it could also be a network issue, because Nextel is notorious for bad service and reception.


The reason I think it's the phone is because seemingly most of the newer "slim" Nextel phones with the flat antennas are having these issues. Never a problem with my old i90 or new Powersource phones.

I remember my wife's br...
(continues)
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SciOnTc21

Jun 9, 2008, 9:53 PM
have him call tech support and they can search and see if thereis signal failure where he is at...might be a possibility also it can be the actual device...just in case im a tech in a service and repair store....i dont control signal strenght but definately if its a problem they would send out engineer to check and test the site
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