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Replying to:  Contract extension without new phone? by TechToyJunkie   Nov 13, 2012, 4:12 PM

Re: Contract extension without new phone?

by Tofuchong    Jan 20, 2013, 12:32 PM

The answer is yes, currently for all individual accounts, a rate plan change would require a new contract. Also, I can tell you that during a rate plan change you go through an electronic tool in which you enter your phone number, Listen to the contract, And press 1 to accept or 3 to decline. This is the required process for any contractual rate plan change, and she would have had to complete that process before any plan change would have been made for her.

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