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Top message:  Anyone else noticed? by callcenterrep69   May 3, 2011, 4:12 PM

Replying to:  Re: Apathy... by andy2373   May 3, 2011, 8:22 PM

Re: Apathy...

by johnnyb0810    May 6, 2011, 11:18 AM

The real question is why was she speaking to a supervisor in the first place... Was the tone of the rep that answered the call not to the liking? Was the representative before them incompetant and not resolve the issue? Were they simply denied the credit they did not deserve? Too many people think they are going to recieve special treatment by supervisors.

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