T-Mobile Forum (Phone Scoop)

printed May 18, 2013
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Anyone else noticed?

by callcenterrep69 May 3, 2011, 4:12 PM

The level of customer service has SERIOUSLY seemed to have gotten worse ever since the proposed acquisition announcement. I've never had so many little issues with my service and have had repeatedly encoutered incompetent customer service and technical support reps. I mean...I know I'm not the only one, one of my co-workers was advised that she in fact DOES use her data while on wi-fi and it simply makes her data speeds faster, by a "supervisor"...wtf!?! I mean NO OFFENSE if you're a T-Mo rep and I hope this does not apply to you, but what is the deal?

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Replies

Apathy... by Azeron May 3, 2011, 4:30 PM
- Re: Apathy... by andy2373 May 3, 2011, 8:22 PM
  - Re: Apathy... by johnnyb0810 May 6, 2011, 11:18 AM
    - Re: Apathy... by texmarvin May 6, 2011, 3:00 PM
      - Re: Apathy... by johnnyb0810 May 6, 2011, 4:10 PM
        
        Re: Apathy... by catie28 May 26, 2011, 5:32 PM
        
        Re: Apathy... by gonefishin May 28, 2011, 12:55 AM
        
        Re: Apathy... by AtTheMet Dec 17, 2011, 2:43 PM
    - Re: Apathy... by skaii May 28, 2011, 12:50 AM
Re: Anyone else noticed? by Stifffler Dec 27, 2011, 7:01 PM
- Re: Anyone else noticed? by skaii Dec 31, 2011, 2:31 AM

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