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Replying to:  So what are all you T-Mobile people gonna do... by MadLib   Apr 14, 2011, 11:07 AM

Re: So what are all you T-Mobile people gonna do...

by callcenterrep69    May 3, 2011, 4:07 PM

Wrong...I wanted the cheapest most reliable service in my area (I rarely travel) and that's what I got and continue to get. Oddly though, ever since the "announcement" customer service seems to have gotten worse for some reason. This coming from a 6 year customer, and happy customer up until now. It's almost as though they are all giving up or something. If and when I leave T-Mobile, it will most surely be a direct reflection on their decrease in personal customer satisfaction, not having anything to do with the merger.

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