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Top message:  Angry T-Mobile customer looking for advice/resolution by op913   Mar 31, 2011, 9:09 PM

Replying to:  Re: Angry T-Mobile customer looking for advice/resolution by cstone   Apr 1, 2011, 8:48 PM

Re: Angry T-Mobile customer looking for advice/resolution

by op913    Apr 1, 2011, 10:17 PM

But what yo are failing to see is that was a feature of the phone when I was sold it. I wanted to get a windows device but he said tethering was not an option...however if I purchased a Blackberry I could tether it as long as I had the BB data instead of buying the windows phone I wanted originally I got the blackbeery...strictly because for the price of the data plan I could use tethering...thats how the phone was sold to me. Now years later I am being told I need to pay for that feature...that is not fair.

When you are sold a phone under the impression it can do X features and down the road they start charging you for one of those features that is not legit.

I understand if I got the phone today, when that charge exists, and I am informed that in order to do that I need to pay an extra $14.99 this would not be a valid arguement.

But when you purchase a phone for a specific feature which is free and then down the road, after your locked in a contract they turn around and charge you for that...that is crap.

I dont care if other carriers charge for it...that is not what this is about. This is about a feature of a phone I was pitched as being a free service which is now no longer free.

Everyone keeps saying that before the network could not track tethering or diferintiate a phone that was being tethered but now it can and thats why they charge for this...but again, that is not the issue here. It is not my problem they finally have the network up to speed to suport/track this. I was sold a phone with a feature of tethering as long as I had the data that I am under contract they are charging additional fees. How can you begin to say thats fair?

PS-I never got a letter in the mail saying anything about tethering being a new charge. I got a text message...after it was already blocked.

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