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Why can't Tmobile prepaid costumer access T-zones

trey1475

Feb 28, 2004, 1:47 PM
I bought a tmobile prepaid phone. I thought that prepaid costumers could use tzone. I have a Tmobile post paid account also. I like the ringtones and other thing tmobile offer on tzone. But when I bought a prepaid phone, I was unable to access Tzones. Customer Service told me it was only available to postpaid customers. To me thats stupid. Basically I just wanted to download ringtones, games, and graphics. Other prepaid companies allow their customers to download ringtones and etc. Why don't tmobile offer that to its costumers. Tmobile do have a bad reputation of disdaining or treating its prepaid customers like their aren't important. When you even go to their website to find info about their prepaid plans -- It's like they don't even care....
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kuroi_tora

Mar 7, 2004, 5:18 PM
We're actually looking to make T-Zones available to prepaid pretty soon here. The process has already begun. For example, postpaid phones always had the phone's email address that came with them whereas prepaid phones did not. Now that feature comes automatically with all plans. It's coming. No launch date yet but it's coming.
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trey1475

Mar 7, 2004, 5:33 PM
Thank You for responding. How do you know this? Do you work for t-mobile and heard somethings about it? Kuroi tora.
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trey1475

Mar 15, 2004, 5:20 PM
I don't know if its true. But I have heard that all prepaid phones that has the ability to access t-zones can starting March 20th (5 days from now). The person who told me is pretty sure, but I really wont believe it untill its happen because they have been saying that for a while now. But reps have been confirming it too, so it may be true. I hope so. 😁
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trey1475

Mar 15, 2004, 6:16 PM
trey1475 said:
I don't know if its true. But I have heard that all prepaid phones that has the ability to access t-zones can starting March 20th (5 days from now). 😁


Its just been confirmed it is true that t-zone is going to be available to prepaid customers. But the date is 4/01/04. So really I don't know if it's 3/20/04 or 4/01/04. But it is going to be available pretty soon. But its only available to certain headsets that are capable. If You have an up to date headset then you probably could access tzones. To download polyphonic ring-tones it would be $1.99/tone. I think theres not going to charge to view the contents (but not sure). I'll post any updates if possible. Dial 611 from your headsets to fin...
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souldog

Mar 19, 2004, 1:27 PM
Hey trey,

Thanks for the info. I am looking forward to accessing t-zones and such... I wonder if they will allow us to set up accounts at mytmobile.com as a result. What phone do you use for Easy Speak? I am using the Motorola V66.

Eric
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trey1475

Mar 19, 2004, 5:36 PM
Well they said at first they will offer tzones on 3/20/04 (which is tomorrow), but now they say the date may be pushed back to 4/01/04. It's true that tzones is coming to prepaid but the date is kind of unknown. But it will be offered Soon if not tomorrow!! Moto V66 will be ready to go for tzones. The moto V66 is exclusively set up for prepaid tzones (also along with the nokia 3595.) Did I mentioned that it was going to be free except when you download ringtones, games, and etc from tmobile. You will be able to access your account info and add money to your account using tzones. You will be able to check whether, horoscopes, sports etc. with Tzones. I have a moto C332 which is GPRS capable. Though this feature will be exclusive to prepaid ac...
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souldog

Mar 20, 2004, 9:45 AM
Hi Trey,

Yes your post was very helpful. So will T-Mobile send me a text message possibly to alert me when T-Zones are available? I have to them call in to have them activated on my V66? I hope that they consider bring back the .10 weekends soon... that has been a very helpful feature over the past couple of months. :-)

Eric
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trey1475

Mar 21, 2004, 4:26 PM
Usually they will send their customers a text message when somethings new going on new with their prepaid service. But I don't know for sure if they are going to send a text message concerning tzones. I almost know for sure tzones will begin 4/01/04 if nothing goes wrong till then. On a daily bases keep trying to connect to tzones. They may begin earlier but I doubt it. Yes that would be good if they make the .10 on weekends permanent. Depending on when you bought the phone you may not have to call tmobile to get the tzones activated.
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trey1475

Mar 31, 2004, 10:17 PM
Tzones launched a day earlier than expected (3/31/04 instead of 4/01/04). Anyone who has a wap enabled phone can dail 611 to get the feature activated. CS may tell you it may takes 24hrs to activate fully but for some people it may take 24 seconds. It depends on if the systems are buissey. But tzones on your phone makes prepaid more enjoyable. You can even access tzones with $0.00 on your account. Finally tmobile is giving us some real features. Now you can access account info straight on your headset and soo, sooo much more. Enjoy!!!!
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