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Is anyone else experiencing delay in warranty replacements?

by bap_seb-il    Dec 4, 2010, 7:26 AM

We are going on a month (november 9th)Since the T-Mobile service rep determined that my wifes Vibrant need to be replaced. I have called at leased 9 times, Have been given one excuse after another from problems with the order process to out of stock phone. written to e-mails.....To date now response back from t-mobile. I initiate the calls and get a promised call back then nothing till my next call....their warranty replacement program sucks

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