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Why the Delay? - BB 9780 in Black

by spirit22    Nov 22, 2010, 8:07 AM

Alright, so I am all gung ho about jumping onto the BB bandwagon when the drop date for the BB Bold 9780 arrived last Wednesday only to find out that the stores in my area only received the phone in white (seriously T-Mobile?) and none can tell when they will receive delivery of the phone in black. My two questions/gripes...

1. Why do the T-Mobile retail stores not know when they will receive delivery of the phone in black? It seems incomprehensible to run a business and not know when a shipment of stock is set to arrive. Isn't that the case for most other businesses?

2. Why is T-Mobile not more on the ball about availability of this phone in black? This phone has been on the "to arrive" list for months and the drop date was likely established internally for at least thirty days so where was the break down in the supply chain management? Is this some sort of tactic to get folks to purchase this phone in white? or to increase demand of the phone in black but delaying its availability?

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