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Tmo & contracts. . .

Jayshmay

Sep 28, 2009, 9:37 AM
Why is it that Tmo has this idea that they require the extension of a contract when someone wants to modify an account?!!? Contracts are SUPPOSE to be for equipment upgrades !!ONLY!!

With ATT I can make ANY kind of changes +/- to my account at ANY time and it doesn't effect my contract. I have been contract free with ATT for 4yrs, and my mother has been contract free for 6 months.

This is really frustrating, I hate contracts!!!! Contracts are marriage to a business!!! Marriage is suppose to be with a woman, not a business!!! Whatever happened to EARNING a customer rather than binding them to a contract!!!

Contracts are SUPPOSE to be for equipment upgrades ONLY!!! Not rate plan changes.
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acdc1a

Sep 29, 2009, 9:47 AM
Sign up on Flexpay and you won't have this problem. No contract required.
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Jayshmay

Sep 29, 2009, 9:52 AM
Hmm, I'll look into it. Can I get the 3 line 1800 minute family plan with MyFaves with FlexPay?
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JaggedlyMajestic

Sep 29, 2009, 10:13 AM
YES YOU CAN. YOU DO HAVE TO PAY YOUR MONTHLY SERVICE UP FRONT AT PAY FULL RETAIL FOR THE PHONES
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JaggedlyMajestic

Sep 29, 2009, 10:15 AM
Haha sorry for the caps I wasnt yelling I promise 😁
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smylax

Sep 29, 2009, 11:46 AM
If you don't want a contract, try to get postpaid anyway. You can do postpaid with no contracts, you don't have to do FlexPay. And if you qualify for regular postpaid, I wouldn't go FlexPay, ever. I know I've addressed this issue with you before. As for rate plans, all the same rate plans are available on regular postpaid are available with FlexPay, with the exception of a few things like @Home and the webconnect stick.
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T-Monster

Sep 29, 2009, 11:28 AM
The only way a contract gets extended without an equipment upgrade is if you alter your rate plan when you have less than a year left on your contract. It gets extended a year from the date of the change. As far as I know, every carrier except sprint has this policy. You can add and remove FEATURES at any time, but changing the actual rate plan will extend it. If you have more than a year left, you can change it as much as you want without an extension.
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Jayshmay

Sep 29, 2009, 11:35 AM
Actually, not ATT. I've been contract free for 4yrs and I've made changes to my acct. It's called freedom. Contracts are only suppose to be for equipment upgrades because the carrier subsidizes the hanset. Rate plans AREN'T subsidized, therefore there shouldn't be a contract.
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tonyvs12385

Oct 1, 2009, 12:25 PM
You typically do not need to sign a contract for rate plan changes anymore as long as you call customer care. Changing it in store or online will do it automatically.

I have seen a lot of plans with monthly SOCs too.

And true statement. Your contract will only renew for one year if you change your plan and have LESS than a year left on your contract. This will not affect your phone discount.

As far as I know the requirement is going away, especially if you are increasing the cost of monthly payment.

But a business is still a business. The CEOs do want profit, and that is the idea of any company. Contracts are guarnteed money. ATT might have gotten a different source of income to make the decicion to do that and are insanely a la...
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Jayshmay

Oct 1, 2009, 12:29 PM
What does SOCs mean?
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Fleance2k5

Oct 2, 2009, 12:30 AM
features.
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Jayshmay

Oct 2, 2009, 10:40 AM
I'm STILL wondering where the heck this contract crap comes from with rate plans!!!

Contracts are suppose to be for phone upgrades, phones are monitarily subsidized. Rate plans are not monitarily subsidized.

The only way it seems that I would be happy with Tmo to me, is if I NEVER EVER change my rate plan +/- ever. Think about that. I've been with ATT almost 8yrs, half of which I haven't been under contract, but yet I have the freedom of changing my rate plan.
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Azeron

Oct 5, 2009, 3:50 PM
...they stopped extending contracts with price plan changes in October 2007.
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Butthead007

Oct 2, 2009, 9:02 PM
My question is this: if you have ATT, then why are you posting how upset you are TMO is requiring contract extensions for price plan changes? The contract extension was a very common practice not too long ago for ALL CARRIERS.

Sounds like you're bored again at work Jay. Please do the world a favor and refrain from posting til you have something useful to say. If Tmobile customers have a problem with the policy, I would think a TMobile customer should be griping about it and not a security guard at a car dealership in Vegas who happens to have ATT.
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Jayshmay

Oct 2, 2009, 9:16 PM
I'm not going to be rude like you. I'm just going to say, as I did in my original post, the reason I'm researching Tmo is because I want the Nokia N900 and it's 3G band only works with Tmo.

And your wrong about this "ALL CARRIERS" comment you made. I've been with ATT nearly 8yrs and I've made rate plan changes +/- whenever I feel the need. It's been 4yrs that I've been under contract.

Contracts are for EQUIPMENT upgrades, that's it. A customer shouldn't have to be BINDED to a frinkin company!!! Companies should EARN customers NOT BIND them.

I'm posting in the Tmo forum OBVIOUSLY because I'm considering Tmo. I'm a perspective customer.

You should learn how to be nice. You make T-mobile's good reputation look bad.
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meeshxsmith

Oct 4, 2009, 7:13 PM
Maybe you should figure out the plan you need from your usage on ATT and switch that way.


I'm looking a TMO too but the flexpay plan which I understand has no contracts.
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Jayshmay

Oct 4, 2009, 8:18 PM
Well what I have with ATT is
4 lines with 1400 minutes, A List + Rollover, 7pm night minutes, unlimited txt & Pix, regular internet on 2 lines, totaling approximetly $175/mo.

My reasoning for researching Tmo is because I so, so, so MUCH want the Nokia N900, and unfortnatly Nokia forgot to think about us ATT 3G customers when desiging the N900, the 3G frequencies only support 1700 3G, oooh boy that irks me, I've been with ATT almost 8yrs, I'm comfortable with them, I know how they work.

Anyway, I'd be bring my own device the N900 over to Tmo, but the other 3 lines would probably have to get Tmo phones, unless Tmo actually does pick up the N900, which would be an amazing thing to see a U.S. carrier carrying a device like the Nokia N90...
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acdc1a

Oct 5, 2009, 8:47 AM
Since you know the phone you want, and AT&T won't support it for your needs, why is there anything to consider anymore? I was comfortable with my channel numbers at DirecTV. When they wouldn't work with me to give me a reasonable price I went to Comcast and had to learn entirely new channel numbers. In my case it was price, in your case it's product. Just make the switch already! 😉
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sms_Queen

Oct 15, 2009, 11:47 PM
actually, the N900, according to your post, only uses 1700 for 3G, which means it won't work on Tmo's 3G network anyway. we use a dual band 2100/1700 3G, which means if it only has one of those bands, it won't work. stay on ATT. 🤣
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smylax

Oct 16, 2009, 11:21 AM
What are you smoking? 1700mhz is the tmo 3g band for download. The n900 works on tmobiles. All 3g uses dual bands, one for upload one for download. Ignore this last poster he or she needs to do more research before they post.
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