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quality of customer service
visaOct 8, 2006, 11:11 AM
has anyone noticed that the quality of the customer service with tmobile is not as great as it used to be? I know that every carrier has a few reps that make it look bad for the rest of them,, but I notice that with tmobile, i am more frequently experiencing poor quality service,, more so than it used to be.
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Look on the bright side...maybe as you make more calls over time, statistics are simply catching up and you're getting some bad ones.
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visaOct 9, 2006, 9:34 AM
I think you are very correct,,
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tymanOct 13, 2006, 8:12 PM
I've notice a huge decline in quality as well. ☹️
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I still give A
the CS was pretty helpful setting up new SIM and re-activate my account, no sweat at all
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