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Switching from Prepaid to Postpaid

MissMelissa

Apr 26, 2006, 8:50 PM
Hello everyone, I am currently a Tmobile to go customer, but am looking into switching to Postpaid. Is there a way to check my credit online without having to call/go to a store? I wasn't sure if I enter my credit card SSN info on the credit screen, if it'll charge me first or just let me know if I was approved.

Also, am I available to receive a free phone like the nokia 6101, like I would be able to if I was starting a new account?
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ZHIAN6310

Apr 26, 2006, 11:49 PM
yes,yes,yes 🙂
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MissMelissa

Apr 27, 2006, 5:23 PM
Oh really? I had contacted TMobile before and they told me free/low price offers that are available to new vustomers weren't available to me because I was already technically a customer. They're trying to trick me!
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imamanatee

Apr 27, 2006, 8:06 PM
this isnt true. what you need to do is trick the system...

if you just convert your prepaid account to postpaid, it IS as if you were already a customer, and so you arent eligible for new activation pricing. if you just activate a new account though, you can get the new phone for cheap/free, and then just move your prepaid number onto your postpaid account (we call it a MSISDN maintenence). this will be the only way to get the new activation pricing on the phone.
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MissMelissa

Apr 27, 2006, 8:27 PM
Ah, I see, well thank you! So I can just activate a new account online, and then probably write or call and ask if they can change my new postpaid # to my prepaid #?

P.S. I love your username, manatees are love. 😁
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imamanatee

Apr 27, 2006, 9:14 PM
yep! i would recommend calling into customer care vs writing in just simply because its faster.

and thank you, i love manatees too 🙂
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MissMelissa

Apr 27, 2006, 9:30 PM
Gotcha!

You're welcome! I hope one day to see one in person. 😁
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MissMelissa

Jun 4, 2006, 11:14 AM
I took your advice, and purchased a new postpaid account. I contacted tmobile thursday night about moving my prepaid # to postpaid, and it is still not completed. Is this a usual amount of time? I was told only 24 hours.
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