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Attn: T-Mobile Cust Svc. Reps. Need assistance regarding family rate plans

sunilsonia

Jun 30, 2004, 1:13 PM
I am currently on the $49.99 400 whenever minutes, with free nights and free weekends and free unlimited mobile-to-mobile plan. (By the way, I do have 50 loyalty minutes/line on my plan given to me last September approximately.) I know of the other two plans offered at $69.99 (800 minutes with free nights and free weekends and free unlimited mobile-to-mobile) and $99.99 (1600 minutes with free nights and free weekends and free unlimited mobile-to-mobile). I am kind of wondering if this is what they intend to keep as their repertoire of plans offeredn in this area or will there be potential changes in the coming future?

Here are my concerns here:

1) AT&T, at the same price I am paying is offering 600 minutes with free nights and free...
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phonepimp3376

Jun 30, 2004, 3:40 PM
Here's an idea... get a plan that meets your needs, and allows you to roam without incurring additional charges.

For example, Cingular's GSM Nation plan would give you all 50 states, Puerto Rico, Guam, the US Virgin Islands and the Mariana Islands for coverage, roaming on AT&T and T-Mobile at no additional charge, and the largest talk for free calling area in the US.

It seems you are also looking for more minutes, so you have 850 minutes with rollover, unlimited N&W and unlimited M2M for $59.99, or move up to 1250 minutes for 79.99

Early evenings option is 7.00 a month and gives you over 60 hours of additional calling.
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Idra82

Jun 30, 2004, 4:11 PM
Yeah!? How about the additional line, isn't it $20.00 a month. 😎 Please provide all of the info.
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sunilsonia

Jun 30, 2004, 5:09 PM
Idra82's not wrong in what she's saying. But my main concern is if T-Mobile is ever going to wake up from its longer slumber that their pathetic a$$ of a carrier is not leading but on the back burner of things?

As far as Stinkular(Cingular with a touch of sarcasm and fasciciousness) goes, their reception is very weak in a lot of areas that they "supposedly have service". I have been with them before coming to T-Mobile because Stinkular's billing is beyond horrible.....it's flat out the worst!
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sherryberry

Jul 1, 2004, 6:57 PM
I don't know if there will be new plans coming out but right now Cingular's got a 9.99 add a line for plans starting at 59.99 and up.. otherwise, it's 19.99 to add a line. Hopefully, T-Mobile will add more features... or else it'll just get harder and harder to sell it. If I find out anymore, I'll let you know.
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moviespaz

Jul 1, 2004, 8:29 PM
First of all, until fall of 2003, T-Mobile only had 1 Family Plan available, $69.99/mo, and you didn't have the option of nights. The fact that we now offer 3 different Family Rate plans and have the option of Unlimited Nights (regardless of when they start) is a BIG step up. When it cones to Unlimited Mobile2Mobile not working on another carrier's towers, this is going to happen with ANY carrier. In order for a call to rate as Mobile2Mobile, you HAVE to be on the towers of the carrier you are with. Also, take into acct that the "Better" ftrs (a.k.a 7pm Nights) cost extra, which defeats the point of switching to another carrier. In lieu of coverage, Verizon is #1, T-Mobile is #2, AT&T #3, Sprint #4, and so on. So keep these factors in mind b...
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simplymarcus

Jul 1, 2004, 8:48 PM
I work for cingular wireless and our m2m works while on other carriers towers. And for u not to mention cingular in your little top 4 is an oversight on your part. Check out cingular wireless for the only true M2M. And we have rollover and M2M and nights starting at 7 pm.
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moviespaz

Jul 1, 2004, 9:29 PM
That's right, I didn't....because they're not in the top 4...well, maybe they will be once the merger between Cingular and AT&T is complete. I considered going to Cingular, but then I realized that, despite all the great advertising, they don't offer coverage in the state of Oregon. 😢
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sunilsonia

Jul 2, 2004, 7:14 AM
Stinkular (Cingular sucks!!! I have had your service back in '02. Enough said. 😈
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sunilsonia

Jul 2, 2004, 7:19 AM
simplymarcus said:
I work for cingular wireless and our m2m works while on other carriers towers. And for u not to mention cingular in your little top 4 is an oversight on your part. Check out cingular wireless for the only true M2M. And we have rollover and M2M and nights starting at 7 pm.


Stinkular (Cingular) sucks!! I have had your services before in '02. Weak signals all over the place in DFW, TX. SMS messages arrive a day later. Billing system is absolutely horrible (I know for a fact working with the Consulting firm I do that they use Amdocs but somehow still manage to fudge it up the rear bigtime!)
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sunilsonia

Jul 2, 2004, 7:16 AM
moviespaz said:
First of all, until fall of 2003, T-Mobile only had 1 Family Plan available, $69.99/mo, and you didn't have the option of nights. The fact that we now offer 3 different Family Rate plans and have the option of Unlimited Nights (regardless of when they start) is a BIG step up. When it cones to Unlimited Mobile2Mobile not working on another carrier's towers, this is going to happen with ANY carrier. In order for a call to rate as Mobile2Mobile, you HAVE to be on the towers of the carrier you are with. Also, take into acct that the "Better" ftrs (a.k.a 7pm Nights) cost extra, which defeats the point of switching to another carrier. In lieu of coverage, Verizon is #1, T-Mobile is #2, AT&T #3, Sprint #4, and so
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