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Would you stay?

architect

Nov 9, 2005, 8:20 PM
Stay Loyal?
I have been with T-Mobile since 1998 (signed up with Voicestream). My wife and I are both Architects and desperately need a Mobile PDA device. We have been carrying Palms and Mobile phones separately for years. Note, I have been “out” of my contract (month-to-month) for two years. That’s how long I’ve been waiting for T-Mobile to have something decent (non-crackberry).
Last November I called in to inquire about the newly (new at the time) released Treo 650. They said no, but “we should shortly.” Long story short, I have been calling them and checking their web site for 12 months…nothing.
Sprint has made me a handsome offer including two Treo’s at $319 each, free shipping, and free activation. Plus, their data plan is now d...
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guitarman21

Nov 9, 2005, 8:26 PM
I would double check on the sprint offer, it seems too good to be true.
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architect

Nov 9, 2005, 9:09 PM
Why do you say? The shipping is free to everyone, see Internet. I explained my extended time with T-Mobile and asked if they could discount the Treo from $349 each to $319 each since it was that price a week earlier on the internet. She agreed (it’s only $30 per phone). Finally, she waived the activation for the same reason; they wanted me to come over to Sprint. After asking around, this is easily waived even in a Sprint store.

After our conversation, she asked if I was ready to switch. Clearly this was a genuine offer on the table. And, considering I would be spending around $700 (with tax), I think they could spare the $130 in total discounts.
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Starr06

Nov 9, 2005, 10:08 PM
Stay because we have 2 Windows PDAs coming down the pipeline.
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architect

Nov 9, 2005, 10:38 PM
I presume Star is a T-Mobile rep? Probably a little wet behind the ears? Perhaps your supervisor told you this? Would you believe I was on the phone with T-Mobile less than 4 hours ago? I spoke to a supervisor who informed me that-Mobile is done with all PDA’s except BB’s and sidekicks.

I have heard the “it’s coming down the pipe” story for the last 12 months. It’s been there, as soon as Arizona starts selling beach front property.

Call my bluff. Prove it. What evidence do you have? Word of mouth?
😉
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tkoz

Nov 10, 2005, 9:42 AM
architect,
If you can get that deal, that doesn't sound bad. I've had Sprint in the past and had excellent success with them, but they aren't in my new area, so T-Mob may become my choice, the carrier I have now (US Cellular), has terrible data services - I mean terrible.
Right now, I'm in the process of buying either the Treo 650 or the HTC Wizard. Supposedly, this is the Pocket PC that may dethrone the Treo. We'll wait and see. But, I am very interested myself in this device and according to other threads and posts I've been in, it's supposed to be out by Q1 of 2006.
Noone has been able to confirm a specific release date for me yet. The one good thing is that it's been released in Germany and the UK already and h...
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Aleq

Nov 11, 2005, 10:09 AM
architect said:
I presume Star is a T-Mobile rep? Probably a little wet behind the ears? Perhaps your supervisor told you this? Would you believe I was on the phone with T-Mobile less than 4 hours ago? I spoke to a supervisor who informed me that-Mobile is done with all PDA’s except BB’s and sidekicks.

I have heard the “it’s coming down the pipe” story for the last 12 months. It’s been there, as soon as Arizona starts selling beach front property.

Call my bluff. Prove it. What evidence do you have? Word of mouth?
😉


So why then would we be grandfathering all our current data plans in favor of "Total Internet" which is bundled GPRS, EDGE and WiFi for 29.99 a month? WiFi requires an HTML brow...
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guitarman21

Nov 9, 2005, 10:31 PM
I was referring to the $10/month for data, that seems really low.
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southwestcomm

Nov 9, 2005, 10:34 PM
The Vision pack plans for Treo's are $15, $20 and $25. There isn't a $10 plan.

IMO the Treo is the biggest POS available. If you want a true PDA phone from Sprint get the 6700. It runs Windows Mobile 5.0, supports 1X, EVDO and WiFi and has many more options than the Treo.
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architect

Nov 9, 2005, 10:40 PM
Good point, but you sacrifice thickness. I held one last week. It's a rock...but a very nice rock.

BYW, go to sprint.com. Unlimited Data..$10. Don't take my word for it, see web site.
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southwestcomm

Nov 9, 2005, 10:48 PM
My mistake. I was looking at the unlimited EVDO pricing for handsets. They are $15, $20 and $25.

Yes the 6700 is thicker but a much better product. There have been more issues with 650's than they are worth.
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architect

Nov 9, 2005, 10:51 PM
Would you mind naming some? I have heard rumors, but know one elaborates.
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southwestcomm

Nov 9, 2005, 11:00 PM
Some what? Issues? Do a Google search for Treo issues - they exist for the 650 on Verizon and Sprint. My Sprint rep told me the reason VZ is launching the 700 first is due to the issues with the 650. I personally have seen one freeze, reset, and reboot for no reason.
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architect

Nov 10, 2005, 8:31 AM
Interesting. I wonder if it's the carrier. The principals in our firm (15 or so) all have Treo's and love them. They are with Cingular.

I'll do as you said and search google.

Thanks.
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nygiants

Nov 10, 2005, 4:58 PM
CINGULAR is the key word.
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architect

Nov 9, 2005, 10:44 PM
Just checked. Sprint PCS Vision "access pack...$10 unlimited email/web

15 adds pics
25 adds video/tv
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danclang

Nov 10, 2005, 12:28 AM
Be very sure. It says sprint PCS vision websites. Could be same as what t-mobile as t-zone. Look if Sprint is going to give you a deal YOU can't refuse by all means go ahead. But do your research. I came from Sprint (didn't like them whatsoever) HaVe friend who went to sprint from T-mobile. Cries herself to sleep everynight. But can stay asleep because of nightmares she has to deal with regarding her 650 which is the reason she switched and their reluctant service. 😕
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architect

Nov 10, 2005, 8:29 AM
No doubt you are also a T-Mobile rep. Here's a tip before your next post. Try staying off the rumor/gossip wagon. Know one on this site pays attention to replies like yours because they are full of holes.
1. Yes, the $10 is unlimited web.
2. Try giving examples when you are making claims about another company. Proof is nice.
3. Your friend needs a shrink and a nice strong prescription for her problems.
4. If the 650 is flawed, give examples. This sounds more like a dissatisfied child at Christmas than a professional response.
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danclang

Nov 10, 2005, 9:35 AM
Dude, just chill. I told you, if you are offered something better, than go to sprint. I have no problems with that. Seem like you made up your mind, so go be with your bad self. 🙄
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Big Mel

Nov 10, 2005, 12:17 PM
Well I have had The Treo 650 from Cingular (my former employer) and through Sprint. The major flaw in the Treo 650 is the software. It locks up when you try to reconcile emails and also f you run any type of video through the media player. Without a doubt this is an issue I have had with 4 different 650's even with the software upgrade. If I were you I would go for the windows 6700 through sprint. Just my experience.
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architect

Nov 10, 2005, 1:58 PM
Thank you for the info. I have heard about the lockup during email sync/download. Perhaps I will getthe 6700 afterall. Or, wait till the Wizard shows up..if ever.
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amagorno

Nov 10, 2005, 1:58 PM
If it's what you want. Go to Sprint. Me, I like T-Mobile. So I stay despite the fact they don't have all the hardware I want. They have other things I am happy with. It's on you. But don't down play people's opinions or discussions when they are try to help you. Calling someone wet behind the ears because they are telling you what new phones are on the line up or telling someone thay their opinion is not well founding is arrogant and annoying. This site is based solidly on rumors and opinions. It has been spoken of well that there are two new PDA or smart phones coming to T-Mo that are not BBs. And just because you called customer service and they told you they didn't have anything, doesn't make you information more valid. At leas...
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architect

Nov 10, 2005, 3:29 PM
Disrespect was not my intention. I just can’t find the value in comments like, it’s coming.
This bog was a first for me. However, it did help me with my original question.

Since we have established that most of the listeners here are T-Mobile reps, I’ll leave you with this…

Imagine its 2004 and you run an IT department in a large firm. T-Mobile hangs the Treo 600 out the window and says, come and get it. You actually come and get about 40 for your principals. Fast forward one year. Everyone is fluent with the Treo, but they want an upgrade. You call up T-Mobile and learn they have abandoned the Treo program. This is where they went wrong. No consistency. Honda won’t start selling Camry’s next year because they believe in consistency....
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amagorno

Nov 10, 2005, 4:36 PM
I respect what you are saying here. My only differnce I had was the way you were treating other people that were trying to give you information they thought you wanted to hear. If your concern is based on needing Treo or support of that type of handset, sure T-Mo may not be where you need to be. And I respect that whole heartedly. As an engineer for a large Aerospace company, these types of issues for support and conistancy of that support come up all the time. But in T-Mo's defense, they seem to think that BBs are the way to go and have shown consistant support recently for BBs. I really don't like BBs or Treos, but they have been fairly consistant with the BBs. Again, if you want to stick with Treos or Windows based OS PDAs, shop ar...
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danclang

Nov 10, 2005, 6:08 PM
amagorno said:
I respect what you are saying here. My only differnce I had was the way you were treating other people that were trying to give you information they thought you wanted to hear. If your concern is based on needing Treo or support of that type of handset, sure T-Mo may not be where you need to be. And I respect that whole heartedly. As an engineer for a large Aerospace company, these types of issues for support and conistancy of that support come up all the time. But in T-Mo's defense, they seem to think that BBs are the way to go and have shown consistant support recently for BBs. I really don't like BBs or Treos, but they have been fairly consistant with the BBs. Again, if you want to stick with Treo
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amagorno

Nov 10, 2005, 6:48 PM
Good stuff. 😁
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southwestcomm

Nov 10, 2005, 6:13 PM
While I understand your frustration I disagree with your analogy. All cell carriers discontinue certain products and introduce new products, which are eventually discontinued as well. Has VW still make the Rabbit or Fox? No, because new models have replaced them.

While you may not want to introduce the BB and purchase enterprise software you should be aware that as of Q3 2005 the BB was the #1 PDA sold worldwide. It has overtaken the Palm OS and continues to outpace Windows Mobile devices. Check with Sprint on the BB. If you purchase 10 or more units they are giving the BB server away for free this month. The BB is a Java OS device making it one of the most stable and long lasting OS's in the wireless space.
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architect

Nov 10, 2005, 7:48 PM
The Analogy is perfect. There was a Treo before the 600 and there is a Treo 650 now...and a Treo 700 around the corner. You speak as if it were extinct...like the Rabbit. This rabbit is still hoping at Sprint/Verizon/Cingular.
You would have a point, if the Treo had been replaced by the BB. It has not.
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