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Why does T-mobile customer support not tell you if a phone is financed but the website will?

Jonnydanger

Dec 18, 2015, 6:55 PM
Why does T-mobile customer support not tell you if a phone is financed but the website will?

http://www.t-mobile.com/verifyIMEI.aspx »

They are saying how its an invasion of privacy,etc.... However if you go to their website, there is a free IMEI checker that will tell you if the phone is being financed which does not require signing into any account or anything. Just typing in the IMEI number.

Are their employees operating from an outdated playbook?
...
ronm999

Feb 17, 2016, 6:43 PM
That does not check if a phone is financed. It checks to see if a phone is reported stolen. There is a difference.
...

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