Kickin Tmobile to the curb,,,
they say this plan gives 5GB of 3G speed data
Enjoy Sprint, they're worse than TMO.
T-Mobile. T-Mobile isn't an insurance company they don't make decisions on whether you can file a claim. Sounds like you were talking to the wrong company the whole time, Asurion is the insurance company. lol (GET YO LIFE!) smh
--problem solving-- customer service!
When I bought Finding Nemo on Blu-Ray 3D, I paid $27.99 on Amazon, shortly after the price went down to $24.99, so I called Amazon up and asked to be refunded the difference, it was past the 7-day low price guarantee, so instead of shoving the word policy in my face, the rep put new on hold and said let me see what I can do, so she comes back and offers me a credit towards my next purchase, another words she found a way to resolve the issue WITHOUT shoving the word policy in my face. . .problem solving rep!!!
It doesn't matter what the condition of your phone is. If you are making an insurance claim, the dedudctible for the said device will be the same EVERY single time.
If you were confused and meant a WARRANTY exchange, then that's not something they'll do for signal issues, no carrier would, as no carrier guarantees your signal, or service in any location, including indoors. It's true that T-mobiles spectrum is not optimal for penetration, however, what the rep told you was 100% correct, with the refarming of the spectrum to 1700mhz LTE and 1900mhz HSPA+, in-building coverage based on the new spectrum is expected to increase ...