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WHERE IS T-MOBILES CUSTOMER SERVICE AT!!!!!

rare1978

Jun 23, 2011, 2:30 PM
Evil or Very Mad I have had an issue with the same phone now its my 4th device the LG OPTIMUS T and this phone charges it self, freeze and doesn't work period!!!!!!! All tmobile want to do is send me the same phone i have spoken to so many people there I'm getting the run around doesn't tmobile test there phones. Wow the last thing was the kicker they told me i can give you 100 off the full retail price of the phone REALLY.....I will NEVER RECOMMEND ANYONE TO THIS COMPANY...POOR CUSTOMER SEVICE
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andy2373

Jun 23, 2011, 6:18 PM
rare1978 said:WHERE IS T-MOBILES CUSTOMER SERVICE AT!!!!!

Looking for new jobs! Shocked
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catie28

Jul 14, 2011, 8:40 PM
hahaha.. yea right.. Very Happy
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pickles

Jun 23, 2011, 11:24 PM
you paid a subsidized 2 year contract price for your phone. hence why they won't just give you another one. sounds like you should be more mad at LG for making a crap phone, honestly.
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MissSLM07

Jun 23, 2011, 11:46 PM
Unless they changed their warranty policy after the 3rd replacement of the same model within a 90 day period you can get a new phone of a different model. Now I am gonna tell you this, if you get on the phone with customer service acting like an asshole then the rep is not gonna be so willing to help you out. Keep that in mind the next time you call.
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pickles

Jun 23, 2011, 11:49 PM
missSLM07 is totally right, being nice to reps gets you a lot farther than being a jerk. when people are jerks to me I make it a point to get rid of them/make them shut up as quickly as possible.
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