Transfer of ownership - NEW CONTRACT???
At that time I was under a 1 year contract and they had told me that due to the contract if I switched the line to my name I would have to sign a new one year contract rather than finish the existing one. Fair Enough. That I could understand.
At the end of the first year they offered me a super deal on a phone, I took it - and kinda forgot about changing the name on the line and signing a new contract.
Anyway 13 months since then - my line is not on any contract - but now if I want to switch the line to my name, despite good credit standing (although I believe that to be irrelevant to this cause) they refuse to let me just transfer...
The credit check should satisfy the "unknown quantity" question that you raise.
My point is that - why the one year contract? I am not taking anything away from T-Mobile - its not like they are subsidizing a handset for me.
Now you suggest an option of taking a handset under the current owners name as an upgrade and then switching contracts - I would love to do that - if only there were half decent phones in the market. (Read - i am waiting for the Nokia 6230)
So my logic is that if I am not expecting T-Mobile to give me any special favors except change the name on the account from X to Y - why should I give them a 1 year contract?
I went to to a T-Mobile store - they flatly refused.
The only give and take was
1. I get the line in my name
2. They get a one year contract.
What I would be fine with if in the deal above I got a new phone at new customer rates too!
Then that makes sense! Fair Enough?
OK! So I basically need to get to the T-Mobile shop - tell them to give me the Nokia 6610 for 74.99 (after rebate) and do the change of line.
If they disagree then I call one of you nice Cust care Reps and have you talk some sense into the head of the dealer!
1. Its a pity I can't make use of the amazon.com discounts
2. Would it be better to go the T-Mobile upgrade route and then just transfer the line over?
3. Of course I still wont have my Nokia 6230
They would not give me what T-Mobile Customer Care or T-Mobile otherwise offers?
I am very excited by your information of a new customer upgrade program! I do hope they bring the Nokia 6230 - I am willing to pay decent money for that phone!
Problem is I owned a 6610 for some time gifted it to mom and am back to my 3390 - which honestly SUCKS!
5 years is way tooooooooooooooooooooo long to have a phone! I need a new one every second quarter!!!
If not then how come their prices are SOOOOOO different from the prices of the "T-Mobile" shop dealers??
(Alright fine lets add some cost for actually having the shop!) - but even then the cost difference is staggering!!!
also the commissions we at t-mobile deal out vary per store based on the amount of volume they promise us.
for instance.. i couldnt believe the amount of activations wireless retail told us they'd manage in december. i've never seen numbers so high (even in decembers of past years) and sure enough they did it and their commissions per activation were a lot higher than in other months