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To all the Direct Dealers and Store Reps that Call Telesales

TMO-MAN

Mar 11, 2011, 6:55 PM
STOP IT!!!!! You are screwing with my conversion rate. Just like you are held to certain standards so are we. We have to make a certain amount of sales per how many calls we take.

Call the Dealer Questions #

1-888-310-8369

DO IT!!!!! Evil or Very Mad Evil or Very Mad Evil or Very Mad Evil or Very Mad
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acdc1a

Mar 15, 2011, 12:57 PM
How many do you convert based on lies that Metro and Cricket don't have native networks?

TO ALL TELESALES REPS: STOP MISLEADING YOUR CUSTOMERS.

DO IT!!!! Evil or Very Mad Evil or Very Mad Evil or Very Mad Evil or Very Mad
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Black_Beard

Mar 15, 2011, 1:39 PM
I've been in telesales for 2 years for t-mobile and have never had to lie to a customer about metro or crickets networks... good sales rep don't have to lie. Wink
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acdc1a

Mar 15, 2011, 2:32 PM
TMO-MAN has called Cricket and Metro MVNO's in multiple posts here on Phonescoop.
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TMO-MAN

Mar 16, 2011, 12:09 PM
Yeah totally because I dont post on those forums. Get your facts straight I dont lie to my customers. The savings and the awesome deals sell themselves.
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acdc1a

Mar 16, 2011, 1:45 PM
On Jan 5th you didn't post the following?

"thats what you get with carriers like vm and cricket and metro pcs. They dont own their towers they use other networks towers so when there is a problem with the network (not being able to send picture messages) they tell you they are working on it but in all actuality they cant do anything about it."
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TMO-MAN

Mar 16, 2011, 7:17 PM
I did and its not a lie.
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acdc1a

Mar 17, 2011, 8:49 AM
It's only not a lie on the Virgin Mobile side of things. Metro PCS and Cricket are both regional operators that operate their OWN networks.
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TMO-MAN

Mar 17, 2011, 10:58 AM
Well I stand corrected woohoo
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tmorep03

Mar 19, 2011, 8:24 AM
accdc1a i agree i am sure there are the bad telesales agents just like there are those bad in store reps. No company is going is going to have every single employee do their job correctly. Just hopefully those people get caught and fired
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