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Switching from Verizon to T-Mobile

simpsonteam

Nov 1, 2010, 4:47 PM
We are contractors that work in Alaska, all of Canada and the lower 48.

With Verizon we had 2 lines (shared plan) plus the broadband (Mifi)

We had been with Verizon for about 10 yrs, they pulled a really boner so are very fired.

I signed up with T-Mobile (have a G2 and a Cliq, plus Rocket stick on the way).

Am VERY nervous about cell and broadband coverage.

Does anyone in the forum have any insight as to what we may expected to get for coverage for voice and data? Does T-Mobile have a good partnership with the other tower owners?

Thanks
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tmorep03

Nov 2, 2010, 9:02 AM
ya tmobile will usually contract throught att if they dont provide coverage in that area. But the only area i think u might not have the greatest coverage is in alaska. in the lower 48 you should be fine. It all depends to be honest some states are worse than the other just depends were u travel at?
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simpsonteam

Nov 2, 2010, 11:32 AM
We are literally all over. If you can think of a highway or interstate we've probably been on it. I'm a rolling office, faxing, emailing,all of our customer communication, etc. is done by cell and internet.

I am so hoping that T-Mobile works for us! NOT going back to Verizon.....idiots.

Thank you for your reply!
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tmorep03

Nov 2, 2010, 11:43 AM
ya i hope it does to...but even if the state doesnt they have the best..i have seen by the coverage map they do try to atleast get the major intertates covered.
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ZumiezEastCoast

Nov 2, 2010, 1:01 PM
they usually have all major roads somewhat covered for truckers and what not. due to the people ratio in a certain area up there really dampers the coverage due to not as much traffic in the area. they run it off a certain amount of people in a certain area.
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fresno

Nov 3, 2010, 10:36 AM
You will be going back to Verizon Guarantee Give it a month
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simpsonteam

Nov 3, 2010, 11:20 AM
Hmmmm......Verizon screwed us over a defective phone after 10 yrs of paying them between $200.00 and $250.00 a mo.. Nope....we will not be returning our business to them.

I would rather pay for Sprint's bad customer service than send Verizon any more business.
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Azeron

Nov 4, 2010, 7:37 AM
http://www.t-mobile.com/coverage/pcc.aspx »

Take a look at this coverage map. At a glance, it looks as though the west might be an issue if you are truly "all over". Most people say this and it just is not true. Good luck in any case.
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simpsonteam

Nov 4, 2010, 7:59 AM
"Most people say this and it (sic) is just not true." Odd you would respond to a posting with this type of statement.

Yes, We just hauled a B1 bomber engine to Alaska last month. Granted we haven't been to Novia Scotia or New Brunswick yet, but we have covered the rest of the Canadian provinces.

We did 6,000 miles last week. Portland on Friday, Newark, NJ on Monday, Los Angeles on Wed. and Seattle on Friday. We are government contractors.

So, to add to the information concerning my earlier posting asking for help (not criticism), I received my T-Mobile equipment yesterday (G2, Cliq, and Rocket).

The tmob customer rep was wrong. We do not receive data coverage in our area. I AM going to keep the Rocket stick active to see ...
(continues)
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Azeron

Nov 6, 2010, 10:49 PM
I'm a commercial truck driver so when I say "all over" I really mean it. By the way, do you think my posting a T-Mobile map was an attempt to influence you to leave T-Mobile? I am curious why I was attacked for doing something you should have done yourself.
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simpsonteam

Nov 7, 2010, 12:59 PM
There you go again.....

I have ALL READY referenced the map multiple times....one of those times was while I was speaking to the T-Mobile rep AND his supervisor that signed me with them.

You ARE being met with the same tone that you use. If that chaps your skin drop the contact.

For those that are curious about the coverage we are receiving for the G2, the Cliq XT and the Rocket:

The phone and data coverage for the smartphones have been similar or better than we received through Verizon in WA, ID, MT and SD following along I-90.

I finally was able to connect with the Rocket stick in Sioux Falls SD. (The data map on T-Mobile's site is for cell phone data only NOT broadband) T-Mobile does not have agreements with other servic...
(continues)
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andy2373

Nov 7, 2010, 1:49 PM

The phone and data coverage for the smartphones have been similar or better than we received through Verizon in WA, ID, MT and SD following along I-90.

That's pretty good, especially when comparing to VZW.
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simpsonteam

Nov 7, 2010, 1:59 PM
So far we are pretty happy with the phones. The Cliq XT was a little hiccupy in ID, MT and SD (until we got to Sioux Falls, T-Mobile area). We ended up just setting it to G2 rather than on automatic scan. The G2 is a little slower for the data usage but not bad.

There are areas in ID, MT and SD that we had problems with no coverage and those areas are the same with T-Mobile. We did have less dropped calls in MT with T-Mobile than what we used to have with Verizon though.

Last time through MT with Verizon I could hardly maintain a connection on a call to our son in Alaska, very frustrating as it was an important call. This time with T-Mobile was not as frustrating.

I like the fact that I can look at the T-Mobile phones and t...
(continues)
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Azeron

Nov 7, 2010, 4:15 PM
"You ARE being met with the same tone that you use. If that chaps your skin drop the contact."

My question was actually in response to an attack by another poster.
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simpsonteam

Nov 4, 2010, 8:03 AM
Oh, about the map. I DID study both the voice and data maps extensively.

Funny, where we live is not in a service area but we are receiving a better signal than we did with Verizon.

But, YES, this will be an experiment. If I am not happy with the coverage I get I will go to Sprint or someone else. Verizon screwed the puppy too badly to go back to.
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tmorep03

Nov 4, 2010, 9:05 AM
i understand man i would go to sprint to before going to verizon...
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simpsonteam

Nov 4, 2010, 9:14 AM
It's done. Phone's are switched. Funny, no broadband data service (Rocket stick) here at the house but I'm responding to this posting on my G2. Great reception for both voice and data on both the G2 and Cliq.
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tmorep03

Nov 4, 2010, 9:40 AM
ya i got a g2 right now and loving the phone...hows it working for you
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ZumiezEastCoast

Nov 4, 2010, 9:09 AM
yeah i looked at all diff carriers for coverage just now and i see verizon is just like everyone else. spotty coverage in the west. no one has a better network. some carriers have better coverage in areas the other dont. soooo... not one carrier is ahead by anymeans.

and ignore that kid hes just another person on here to jump all over people and be a jacka$$ over a question or statement. personally verizons plans are retardedly high for what you get. granted tmobile isnt as big as sprint or at&t but it is getting up there as far as coverage and price's. that was a good move. i have boost and love it. it runs off sprints network so i have coverage everywhere i go. never had a dropped call or crappy service. granted im in the raleigh nc are...
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simpsonteam

Nov 4, 2010, 9:23 AM
Tell me what boost is please. Sounds like something that would benefit us. Hello to Raleigh Smile
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ZumiezEastCoast

Nov 4, 2010, 9:54 AM
boost mobile is sprint's "prepaid"

http://www.boostmobile.com/ »
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socalsurfer

Nov 4, 2010, 7:42 PM
If you are all over Canada & Alaska- why don't you look into Rogers, or one of the Canadian providers?
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tmorep03

Nov 4, 2010, 9:03 AM
azeron stop being a verizon fanboy...tmobile covers 97% of americans soo he should just be fine
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epik

Nov 4, 2010, 9:07 PM
About 50% of the americans living in the western US would disagree with you.
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tubby

Nov 6, 2010, 6:43 PM
They claim 97% just like ATT, but guess what anyone with a brain can look at a map and tell otherwise.
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epik

Nov 6, 2010, 9:11 PM
When I lived in Utah for a few years, you had service in many cities, especially north and south of Salt Lake. But once you were outside of town, you practically had nothing. And forget about signal in the middle of nowhere where the nearest town is at least an hour away - at least, with T-Mobile you can forget about it.
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Azeron

Nov 6, 2010, 10:34 PM
Laughing

I'm anything but a fan of Verizon. Very funny. Covering 97% of the population is not covering 97% of the country geographically. Why lie to the person just to wind up with a dissatisfied customer in the end. Set true expectations.
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Azeron

Nov 6, 2010, 10:40 PM
Had to double check what it was I said to set you off. Posting a T-Mobile coverage map makes me a fanboy? Seriously? The only other thing I said was that most people claim to need coverage everywhere and they really don't. Face it you are paranoid.
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vercetti

Nov 4, 2010, 5:10 PM
simpsonteam said:
Hmmmm......Verizon screwed us over a defective phone after 10 yrs of paying them between $200.00 and $250.00 a mo.. Nope....we will not be returning our business to them.

I would rather pay for Sprint's bad customer service than send Verizon any more business.


Sprints CS has been named most improved of all US companies period for 2009-2010, also passed up AT&T, try them for free for 30 days!
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This_Troper

Nov 4, 2010, 5:33 PM
Defend your company, sure... I guess. The sale at the end was just ridiculous.
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ZumiezEastCoast

Nov 5, 2010, 8:11 AM
Eh? dude are you friggen serious? were trying to help a cust out reguardless of what carrier. dont be a prick man its sad your gonna hate cause people are trying to help an honest customer find a company that best suits him.
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