Phone Scoop

printed January 21, 2018
See this page online at:

Home  ›  Carriers  ›


Info & Phones News Reviews › Forum  

all discussions

show all 12 replies

I just wanna say


Feb 5, 2010, 12:00 PM
WE LOST, to verizon? Honestly they must've beat us in stats, because I just don't believe it.
(JD Power)
Here's a little side note:
Had a customer really upset about her account, really really mad at me, wants me to transfer her to verizon (implied undertones were she'll switch providers) so I try everything I can, fail, and then complete her request and listen in while 2 vzw reps transfer her back into the Q, then the third disconnected the call. 0/3 ain't bad...

Feb 5, 2010, 8:23 PM
it was only by 1 point.

Feb 6, 2010, 3:44 AM
Seriously. Take a step back. It is wonderful that you are proud of your job, but a bit of perspective is needed here.

Feb 7, 2010, 10:15 AM
What??? I have Verizon now and want to port to T-Mobile. My experience with Verizon since I have moved has been horrible. Where I live according to the coverage map the talk and data coverage is suppose to be good but I always drop calls, can't use my phone in certain areas of the house, always had a problem with sending and receiving pix, taking forever to download an application...but they refuse to send a technician out to check the tower in our area. Houston always has outage issues with Verizon. I can't take it anymore. I pay way too much money to Verizon for this poor service. My parents are hangin tough with them because they have been customers since 1999. My mom had to replace her EnV3 the other day because the one she had j...

Feb 8, 2010, 11:29 PM
BAHAHA, I laugh because I have Tmobile and work for Verizon. I find this remotely funny because I hear people say daily they're coming from Tmobile or I'm leaving to Tmobile and all I can do is laugh in my head... I love it.. And Tmobile!!!! Smile

Feb 9, 2010, 11:35 AM
I'd say that's a pretty telling endorsement of TMo! (Inasfar as someone who works for VzW probably has the scoop on any particular advantages Vz might offer)

Feb 9, 2010, 8:17 PM
All of this won't matter, if in the end T-Mo's parent company dcides to sell. We'll all be AT&T customers.

Feb 11, 2010, 11:36 AM
I can't see an administration critical of the laissez fair policies of its predecessor going along with an AT&T buyout of T-Mobile. Sorry. Sounds like a dream (nightmare) to me.

Feb 15, 2010, 11:25 PM
Outsource company. I know NOTHING... That's why I have Tmobile! Smile
juggalo D

Feb 20, 2010, 11:33 AM
nooooooooooooooooooooooooooooooooooooooooo Surprised

Feb 18, 2010, 4:54 PM
Harrassment- I DEF. AGREE WITH YOU....I mean even tho its one point... We have had the J.D Powers for how many straight years now?!?!?!?!?! REALLY

Feb 19, 2010, 1:34 AM
We coulda lost to Sprint Shocked lmao
juggalo D

Feb 20, 2010, 11:37 AM
we lost because of me i know it t-mo couldn't help me so i took it out on t-mo with a personal opinion survey Crying or Very sad .................I'm sry Sad

You must log in to reply.

Please log in to report a message to the moderator.

all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram


All content Copyright 2001-2018 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.

This is a preview. Click for full glossary page.