NEWBIE TO Tmobile have Questions?
I switched to Tmobile from the EVIL Verizon I think I made a mistake.
1. My 2 years are up on October 2009 what kind of upgrade am I going to be able to do or should I get ready to switch back to verizon?
2. How long is the warranty on phones? I recieve a replacement phone from tmobile for a phone that had problems 2 months into the contract and now that phone is having problems, when I call they tell me that phone is not covered, what can i say to get them to replace the phone its only been 6 months.
3. Signal sucks indoors anyway to do this
4. If I buy a prepaid phone can I activate it on my tmobile account
1. My 2 years are up on October 2009 what kind of upgrade am I going to be able to do or should I get ready to switch back to verizon?
2. How long is the warranty on phones? I recieve a replacement phone from tmobile for a phone that had problems 2 months into the contract and now that phone is having problems, when I call they tell me that phone is not covered, what can i say to get them to replace the phone its only been 6 months.
3. Signal sucks indoors anyway to do this
4. If I buy a prepaid phone can I activate it on my tmobile account
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3. Signal sucks indoors anyway to do this
Sounds like you've already made up your mind, go back to VZW. 😲
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1. You get a full discount after 22 months with T-Mobile, so that means in August you will get the best price. Customer care can sometimes override it and give it to you a month or two early.
2. Phones have a one year manufacturer's warranty, unless you have insurance. If you have the 5.99 insurance, it makes it a 2 year warranty. If you don't have insurance and its been over a year, there is nothing you can say to make them replace it under warranty.
3. This depends upon where you live. If you have problems in your house and you have broadband internet, try a phone with UMA support and get a router. It will work off the wifi, works great on Blackberries from experience.
4. Yes, but don't do it from a corporate store, buy a phone from Wal...
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2. Phones have a one year manufacturer's warranty, unless you have insurance. If you have the 5.99 insurance, it makes it a 2 year warranty. If you don't have insurance and its been over a year, there is nothing you can say to make them replace it under warranty.
3. This depends upon where you live. If you have problems in your house and you have broadband internet, try a phone with UMA support and get a router. It will work off the wifi, works great on Blackberries from experience.
4. Yes, but don't do it from a corporate store, buy a phone from Wal...
(continues)
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P.S. This is of course assuming you did a 2 year contract. If you did a 12 month contract, you will get the full discount at the end of your contract.
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Thank You very much for your info and I will buy a prepaid phone from target or walmart and get it working on my current account. Again I would like to thank you
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