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porting & t mobile vs. at&t wireless

gsinccom

Feb 4, 2004, 6:35 PM
I live in the Salt Lake City Metro area. I recently switched from a tdma at&t phone to a gsm at&t phone. I love AT&T for their "cool" phones and their data network but I don't get a good enough signal where I live, on the new gsm phone, for it to be worth keeping. I am thinking of porting to T-mobile. Does anyone know how t-mobile data (speeds, content, structure) compares to AT&T Wireless? There 19.99 unlimited Internet plan looks great. I sure like their 3000 Whenever minute voice plan. Does anyone know when AT&T gsm will have the signal strength that t-mobile gsm currently has?

Porting. I know that if your are still under contract with a carrier that you are required to pay an early termination fee to the carrier you are leavi...
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laurie

Feb 4, 2004, 7:25 PM
I have t-mobile, and I had nothing problems with their phone, I cannot get a signal wherever Im at, car, store ect,its like talking on a cordless phone, all I get is dropped calls.I was impressed by the plans and cheaper plans, and good customer service,but lousy signal.Im switching back to sprint they have higher plans, and I never had a dropped call, u get what u pay for.At&t is the same as t-mobile, dropped calls, I would consider this before u switch!
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dtownsound8

Feb 6, 2004, 8:35 PM
maybe there's just something wrong with your phone? also.. remember that different carries have different signal strengths in different areas. t-mobile has awesome signal strenght in any urban area but if live in more of a rural area then it might not be as good. what works for you doesn't necessarily work for everyone
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TMGuru

Feb 4, 2004, 7:29 PM
clever thinking! That would be a bit of a loophole in their system, and if AT&T does have a 30 day period after changing responsibility it should work. As I understand it the port wouldn't go through much scrutiny, and should all process through the billing system, and not by a rep. I don't work for AT&T, but I know our billing system handles all our number ports. One thing to keep in mind though. If you change the billing responsibility, you can only port service to T-Mobile to the individual of the same name.

My advice would be to call AT&T, tell them you don't need the phone but you have a friend who might, and ask if he can cancel it if he doesn't like the phone.
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southwestcomm

Feb 4, 2004, 8:49 PM
The name you port to does not have to match the name of the account you are porting from. That's why carriers ask for a copy of the current acct bill. I have ported numbers from one name to another.
I thought AT&T's gurantee was 14 days, similar to all the other carriers. Did you buy the phone through a dealer or AT&T direct? Many dealers only allow for 14 days as well or they will charge you additionally.
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johnstonhurd

Feb 4, 2004, 9:30 PM
its 30 days with at&t and most dealers have to obey at&t policies
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TMGuru

Feb 4, 2004, 10:26 PM
On T-Mobile's network, and on every other one I've seen, the name does have to be the same to transfer a number from one name to another. The possibilities of fraud are far to great for this to be possible. If it can be transferred to a different name, people can possibly accept/transfer responsibility without proper documentation. The bill is requested to make sure all the information on the acct is correct. For instance, if there is a middle name on your old AT&T service, but not one on your new T-Mobile account you're trying to create, the number transfer won't go through. I know this is true because I deal with it on a daily basis.
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johnstonhurd

Feb 4, 2004, 9:29 PM
i might be the most of help to you

i live in salt lake metro also. i use t-mobile and at&t don't ask why i just do. i work in murray i go to scool in west valley i have freinds in layton, ogden, morgan and provo and never a drop call maybe i'm just lucky. i love it i hope i am some help
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gsinccom

Feb 4, 2004, 11:07 PM
Hi this is me again. Thanks for everyone's info. I think AT&T is giving me the runaround. I am wondering if I have found a loophole or not and if I have if they are trying to stall the change so I don't port w/o paying a early termination fee? I did the x-fer of responsiblity change last week and it still is not processed. I actually have done this financial responsiblity change thing a few times on prior lines of service and it only usually took an hour or so. If I can get the financial change done and port within the 30 days, so as to avoid the early termination charge it would be great. I actually used to be an Indirect dealer of AT&T and so I contacted my former Direct Sales rep contact and he doesn't think that this loophole ex...
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