Phone Scoop

printed July 28, 2015
See this page online at:
http://www.phonescoop.com/carriers/forum.php?fm=m&ff=5&fh=19459

Home  ›  Carriers  ›

T-Mobile

Info & Phones News Reviews › Forum  

all discussions

T means what for credit?

Heather52800

Feb 3, 2004, 7:16 PM
Hi,

I got a credit check and the sales rep said it was a "T". What does the "T" mean?

Thanks!
...
southwestcomm

Feb 3, 2004, 8:31 PM
T is a bad credit score. You will need to pay a deposit, typically $75.00 I believe, and some indirect dealers can not activate T class customers.
...
Heather52800

Feb 3, 2004, 10:26 PM
Ok, thanks. just 2 months they wanted $500.00 Shocked I guess I did something good to bring it down to $75.00 Smile
...
TMGuru

Feb 4, 2004, 3:33 PM
Heh, the difference is the way the acct is handled. With a T credit score you qualify for what's called a smart access acct, where you don't have to pay a deposit, but if your balance gets too high your service may become disconnected. So be careful with your usage! The $75 is an activation fee, not a deposit, so you actually won't get it back.
...
Heather52800

Feb 4, 2004, 4:13 PM
What would the balance have to be, before getting disconnected?
...
TMGuru

Feb 4, 2004, 5:36 PM
Currently it's $150. This is a pretty large amount, but it includes both unbilled charges and current and past due bills. Your service could become suspended even if it's up to date if you use too many minutes in one month. The suspension doesn't effect your credit or standing with T-mobile though.
...
Heather52800

Feb 4, 2004, 6:26 PM
I'm going to have the $29.99 plan for 300 minutes. I'll be happy if I can use 150 minutes per month. Plus, T-zones! Very Happy
...
FFMCobalt

Feb 4, 2004, 11:20 PM
Well, check your minutes and check them often. I dunno about you, but my minutes go by WAY too fast. Embarassed And TM doesn't help you on your bill if you go over your minutes without pulling teeth and then only in certain situations.
...
coowguy

Feb 10, 2004, 9:07 PM
Why is it that when people have a high bill only cell phone companies are the one who "HAVE TO" help you with your bill? If you use too much electricity do you call your electric company and say, "Yeah you guys need to help me out. I didn't realize I used that much juice this month." NO!! You don't do that. If you use too many minutes, accept the responsibility and pay your damn bill and quit complaining about it. If you go over your minutes, it's your own damn fault. We give you too many ways to check your minutes. #646# and send, call 611 and check with either the automated system or with customer care, or check it online at tmobile.com.
...
FFMCobalt

Feb 11, 2004, 9:49 AM
#646# can be wrong. Calling 611 means you're talking to a human being, who can be wrong. If there's EVIDENCE that you tried checking your minutes and there is EVIDENCE that you were given the wrong information by someone in customer care, you can get credit for going over your minutes.
...
coowguy

Feb 11, 2004, 7:10 PM
FFMCobalt said:
#646# can be wrong. Calling 611 means you're talking to a human being, who can be wrong. If there's EVIDENCE that you tried checking your minutes and there is EVIDENCE that you were given the wrong information by someone in customer care, you can get credit for going over your minutes.

I have checked my own personal account and it has NEVER been wrong with #646#. I agree...evidence of checking minutes thru Customer Care is a good idea.
...
FFMCobalt

Feb 11, 2004, 11:33 PM
Well, just remember this. If you ever call and say that the reason you're over your minutes is that #646# said you weren't over your minutes and you kept using your minutes accordingly, Customer Care is not likely to care (unless you get someone who's willing to bend the rules). You have been warned! Razz
...
jjiont

Feb 12, 2004, 3:13 PM
Embarassed i just have to say as a fellow employee of T-Mobile that i am appalled by this persons attitude and reaction. It is true that we offer many different options to check your minutes. It is also a good idea, if you hav econcerns, to call directly to a rep so your usage gets noted in the account. Sometimes as reps we feel abused and at times we may get frustrated but this person went too far. Please do not take this singal individual's comment as "the way we feel". What this person should have said is that as a consumer, you would are responsible ultimatly for your usage and are expected to pay in full, but we do offer many different ways to handle keeping track of your minutes. Again i apologize for this statement made.

Signed,

A...
(continues)
...
coowguy

Feb 12, 2004, 6:15 PM
jjiont said:
Embarassed i just have to say as a fellow employee of T-Mobile that i am appalled by this persons attitude and reaction. It is true that we offer many different options to check your minutes. It is also a good idea, if you hav econcerns, to call directly to a rep so your usage gets noted in the account. Sometimes as reps we feel abused and at times we may get frustrated but this person went too far. Please do not take this singal individual's comment as "the way we feel". What this person should have said is that as a consumer, you would are responsible ultimatly for your usage and are expected to pay in full, but we do offer many different ways to handle keeping track of your minutes. Again i apologize for this
...
(continues)
...
efarrokh

Feb 6, 2004, 2:44 AM
T class is not a bad credit class. It's called Smart Access Plan. When you are on smart access you can only choose any 39.99 or any regional plan 49.99 or 59.99. Depends on Market. There is $75 non-refundable activation fee, and spending limit is &150. However, If you want to select any plan, you can switch your self to H credit class, which is $500 deposit. The deposit is refunded after a year. Also T-mobile has become is now easier on T class customers. Some T class Can switch to new credit class call Q. NO $75 ACTIVATION FEE NEEDED. This is limited time offer. Cool
...
Heather52800

Feb 6, 2004, 8:01 AM
I can't pick the $29.99 plan? Sad
...
Heather52800

Feb 6, 2004, 8:03 AM
What does "Q" stand for and is that worse then "T"?

Thanks!
...
TMGuru

Feb 6, 2004, 5:23 PM
The 29.99 rate plan has recently been made available for smart access customers. Credit class Q simply allows a person to get a smart access acct and pay a $35 activation fee on the first bill instead of a $75 fee up front. Because of this, and because only a select few smart access customers are eligible, does mean it's a better credit class then T. Smile
...
dtownsound8

Feb 6, 2004, 8:25 PM
well.. by your own definition there, Q *IS* a better credit class. The reason people get approved for Q is because it yields a slightly better credit score. Since T-mobile considers them less a risk, they don't have to pay the $75 up front, they pay the regular $35 activation fee up front just like anyone with better credit. There IS a spending limit of $150 just like T class, and such is the basis of a smart access account. Also, you'd be surprised.. I see just as many Q class activations as I do T. Iit just depends on the demographics. If the store is in a lower income area, people are lucky to even get a T-class rating... most will come up as a $500 deposit requirement
...
Heather52800

Feb 7, 2004, 6:13 PM
My husband paid the $75.00 He is happy now that he has T-mobile.
...
dtownsound8

Feb 8, 2004, 2:08 PM
good to hear
...
dtownsound8

Feb 6, 2004, 8:30 PM
correction.. indirect dealers CAN activate t-class, but choose not to because they take a HUGE hit if the customer fails to pay their bill
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
1