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HELP!!!!!!!!

rouge2008

Oct 27, 2008, 6:56 PM
😢 MYy sidekick slide sucks and im getting a warrenty exchange for it. How many times do i have to exchange the stupid phone, befor i get one that works! or will i get a diff make and model. With att warrenty after to exchanges they give you a different make and model but the same value, is t-mobile the same?
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knightbang

Oct 27, 2008, 7:56 PM
yes after your second exchange, meaning your third phone they will offer another make and model, but just f.y.i. they are getting more strict on people doing this and if there is nothing wrong with your phone they can charge your account
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Redlinesrt_4

Oct 28, 2008, 9:55 AM
rouge2008, you worked in att warranty or what? Stop setting false expectations to the consumer. No, warranty does not replace hs unde r the same value but replace within the same category of feature and no warranty doesnt change to diff make/model after 2nd exchange.
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tellenerd

Oct 27, 2008, 8:55 PM
actually. it has to be on your fourth exchange in less then 90 days. meaning you have to actually have the phone sent out to your house 3 times in less then 90 days. and you'll get a BlackBerry Pearl 8100 most likely and not in any color it'll be gold.
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inhert

Oct 27, 2008, 9:32 PM
that never happened for me. i went through four sidekick slides since i activated my accound in january. and they never gave me a new phone. just the red sidekick slide instead
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tellenerd

Oct 27, 2008, 11:12 PM
was january 90 days or less. you usually have to ask for it otherwise the rep wont know to look how many exchanges you have because the system doesnt tell us right away we have to research it.
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rouge2008

Oct 28, 2008, 11:26 AM
i just want a phone that works, im not lookin for any type of hand me outs. Im getting the samsung omina on nov 10, and i hate the pearl i would rather keep the damne slide. lol I think im going to have my husband by me a curve until then.
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tellenerd

Oct 28, 2008, 5:18 PM
o you must be switchiong carriers or something we dont have the omnia.. we do have the behold though. 😁
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rouge2008

Oct 28, 2008, 7:29 PM
oooops lol the Behold 🤭
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tellenerd

Oct 28, 2008, 9:16 PM
na its okay i was just teasing you. the behold is pretty good. its kinda like an iphone/instinct blend and you dont have to download apps they already come on the phone. cant wait to play with hey come out nice 😁
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MafiaAshish

Oct 29, 2008, 5:55 PM
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