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Excessive dropped calls
hey guys I have a pearl and get so many dropped calls its ridiculous. Months of calling and complaining have done nothing and each time they only solution is to trouble shoot. Any advice??? I get horid service pretty much everywhere i go. I've had t-mo since it was voicstream and have never had such crappy coverage. Is this just a T-mobile bad coverage thing, or is there somethin going on with their towers lately?
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i work for att but
let me ask u this ...
what are they doing as far as troubleshooting
goes
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nothing more then check for latest software versions and power outages in the area. All of which i have done repeatedly. I mean i get at least 5-10 dropped calls a day.
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Perhaps it could be that device itself. Check if your friends who have T-mobile have the same problem if you guys have a bad coverage area; it is time to pick another company.
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Have you changed your SIM card yet?
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no i have not. its been the same for quite some time. what effect will that have?
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if you have a old sim card, sometimes it can cause dropped calls, tunnel sounding calls, or errors in connection. the sim card is what the phone uses to connect to our net work. if the sim card somehow got damaged or is just old it might be the cause
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try to use another phone and see whether device fault of network fault
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